Search results for: 'deployment'

Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized customer experiences. Frost & Sullivan research on this industry includes close to 100 service and solution providers, this Frost ...

As industrial players adopt more autonomous, mobile, and data-intensive applications, organizations are investing in industrial solutions that can provide reliable, secure, and scalable connectivity across factories, warehouses, mines, ports, utilities, transportation systems, and other mission-critical environments. The market is expanding beyond ...

No economy, industry, or businesses has been spared from the effects of the novel coronavirus (COVID-19). Some industries have naturally been affected more than others and the impacts have been on a larger scale. Major economies were already experiencing a slowdown due to other factors and this global pandemic has only added to the distress, hasten...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

The long-term evolution of mobility systems is expected to be heavily technology-oriented. The future of the mobility industry is underpinned by a vast mobility technology ecosystem consisting of an array of technology market participants, mobility service providers, original equipment manufacturers, and Tier I and II suppliers. The study seeks t...

In the current dynamic environment, which has uncertain economic conditions, trade wars, price volatility, production slowdown, and intense market competition, manufacturers are striving to improve operational efficiency in their existing plants and are keen to cut down the maintenance and operational related costs occurring due to unexpected failu...

28 Jan 2020  |  North America  |  Market Research

Global Healthcare Cloud Computing Market, Forecast to 2023

Competitive Dynamics are Pushing Services to the Forefront

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Cloud computing in healthcare is gaining momentum as a variety of factors create a significant need for the value propositions that a successful cloud implementation promises to offer. Global healthcare cloud market revenue is expected to surge at a compound annual growth rate of 25.1% from 2018 to 2023. Cloud computing involves the use of exter...

Frontline workers are a key part of the workforce in the majority of organizations. Out of approximately two and a half billion non-desk/frontline workers around the world, an estimated one billion require tailored communications and collaboration tools to complete their job tasks. There is no perfect definition of frontline workers. Generally, ...

A wide array of video conferencing devices are available today to satisfy the needs of users in meeting spaces of all types small spaces, huddle rooms, and medium- to large-sized meeting rooms. These devices ensure optimized audio, video, and content sharing for both in-room and remote participants. As the global meeting room devices industry ...