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30 Apr 2021  |  Asia Pacific  |  Market Research
Digitalization and Data Analytics are Driving Asia-Pacific Cross-border and Remittance Service Market Growth
The Need for Faster Payment Services and Lower Transaction Fees Creates New Growth Opportunities
2020 was marked by pervasive disruption, caused by the COVID-19 pandemic, which created growth opportunities for cross-border and remittance service providers. The market witnessed a rise in digital adoption rates (15% YoY growth rate in 2020). Rapidly advancing technologies, evolving customer expectations, and a changing regulatory landscape are d...
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24 Jul 2020  |  North America  |  Market Research
Growth Opportunities in the Next-Generation Wireless BSS Market, 2020
Enabling Ecosystem-Centric Services for 5G Success
Business support systems (BSS) solutions play a foundational role in driving the transformation of communication service providers (CSPs) to digital service provider (DSPs In telecom, a DSP delivers an integrated set of communication and media services that have traditionally been delivered by over-the-top or web-based service providers. While a DS...
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20 Nov 2023  |  North America  |  Market Research
Growth Opportunities in the North American UCaaS Market
AI-Powered Innovation Will Determine the Future of Cloud Communications
Macro-economic and socio-political trends have had a considerable impact on the North American UCaaS market in the past four years. The COVID-19 pandemic-related lockdowns triggered a massive shift to remote and hybrid work, disrupted supply chains and business models in many industries, and highlighted the need for digital transformation. With...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Australian Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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30 Dec 2005  |  North America  |  Market Research
North American Integrated Facilities Management Services Market
This report on Integrated Facilities Management Services examines one of the most lucrative segments of the service industry. As corporations and Investment Companys focus on the areas of core competencies, the job of running their facilities is being handed over to specialists who have the expertise and manpower to deliver. This is also generatin...
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01 May 2003  |  North America  |  Market Research
North American Integrated Facilities Management Services Market
This report on Integrated Facilities Management Services examines one of the most lucrative segments of the service industry. As corporations and investment companies focus on the areas of core competencies, the job of running their facilities is being handed over to specialists who have the expertise and manpower to deliver. This is also generatin...
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24 Mar 2023  |  North America  |  Market Research
US DoD Tactical Networks
Leveraging the Cloud to Reach Edge Network Users
This report focuses the US Department of Defense (DoD) tactical networks market activities and opportunities. Tactical networks are deployable and mobile information technology (IT) and radio networks used for battle management, weapons systems, and the command and control of military units. The study outlines the DoD’s efforts to introduce commerc...
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27 Jan 2022  |  Latin America  |  Market Research
Brazilian Municipal Waste Management Services Growth Opportunities
Private Investments to Increase Future Growth Potential of Recycling, Resource Recovery, and Universal Access to Waste Management and Recycling Services
The municipal waste management services market in Brazil is growing. The federal government has implemented public policies and plans, such as the National Basic Sanitation Plan (PLANSAB), to universalize basic sanitation and increase municipal waste collection levels by 2033. It aims to improve differentiated waste collection rates and eliminate i...
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28 Feb 2025  |  Global  |  Market Research
Global Customer Experience Management Services, Forecast to 2029
Market Growth Driven by Advancement in AI-based Technology Solutions
Striving for excellent Customer experience (CX) is a strategic component of every organization’s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. However, majority of the organizations are struggling to deliver efficient and consistent experiences. This is bringing greater attenti...
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19 Sep 2016  |  North America  |  Market Research
North American Contact Center Systems Market
On-premise Revenue Continues to Decline as Spend Shifts to Cloud Services
Product revenue decline was significant for inbound contact routing and IVR systems, and low to moderate for quality monitoring
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