Search results for: 'hing platforms 2023'

As with conventional firewalls, next-generation firewalls (NGFWs) filter network traffic based on predetermined security rules, acting as a barrier between a private internal network and the public internet. The “next-generation” aspect of the technology is the additional security, inspection, and control capabilities that offset the limitations of...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...

Though the global uninterruptible power supply (UPS) industry is mature, it offers considerable growth opportunities in different market segments, such as technology, end-user verticals, power range, and geography. This Frost & Sullivan study provides in- depth insight into the total UPS market and various high-growth segments. The global UPS indus...

Body-worn cameras are essential for law enforcement agencies to ensure transparency and accountability in police interactions with the public. The body-worn camera market is expanding as demand for law enforcement accountability and transparency skyrockets. This Frost Radar™ analysis benchmarks global body-worn camera solutions vendors offering bes...

The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...

The Security Service Edge (SSE) market is growing, one might say, violently. Two mad rushes drive that growth: large enterprises pursuing secure cloud transformation to move from legacy hardware to a cloud Zero Trust Architecture (ZTA), and medium enterprises upgrading from simple antivirus solutions to full-fledged cloud-delivered cybersecurity (t...

As the global biometrics industry enters a new phase technological development, vendors must be able to demonstrate the types of tasks that their solutions can help businesses accomplish through the use of biometric scans. For solutions that fall under the biometric verification category, the aim is to make the task of verifying a user's identity s...

As organizations increasingly depend on digitized operations, their uptake of digital applications has reshaped business models across industries. This business model evolution coupled with the pandemic-induced shift to hybrid work modes have led to the proliferation of privileged identities among both human and non-human users. These privilege...

This Frost RadarTM covers the year 2022. Frost & Sullivan defines 5G network infrastructure to include the following: • Radio access networks (RAN) • Transport networks • Core networks, which may include one or more edge networks The 5G network infrastructure market includes public networks run by communications service providers (C...