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07 Aug 2023  |  Global  |  Customer Research
Voice of the Enterprise Security Customer—Security Services
A Survey of Enterprise End Users Who Influence Cybersecurity Budgets, Focused on Security Services
This report presents a comprehensive analysis of the worldwide cybersecurity services landscape, encompassing the security posture of organizations, cybersecurity responsibilities within organizations, factors influencing the choice of cybersecurity solutions, and projected procurement trends into 2023.Based on a global survey conducted across six ...
$4,950.00
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06 Mar 2006  |  North America  |  Strategic Forecasting
OSS for IPTV: Alcatels IPTV/Triple Play BSS/OSS Solution
$4,950.00
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25 Oct 2024  |  Global  |  Technology Research
Growth Opportunities in AI-based Security, Cloud Security, Threat Management, Data Security, Detection Posture Management and Password Authentication
This edition of the Cyber Security Technology Opportunity Engine (TOE) highlights key developments in cybersecurity technologies focusing on automated identity verification and AI-driven security solutions. Featured innovations include biometric authentication systems for digital onboarding, AI-powered detection posture management, cloud-native app...
$950.00
Special Price $807.50 save 15 %
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10 Jan 2025  |  Global  |  Technology Research
Growth Opportunities in AI, Cloud and Network Security, Access Control, Blockchain Security, Threat and Behavioural Intelligence, and Risk and Vulnerability Assessment
This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to Innovations in AI, Cloud and Network Security, Threat and Behavioural Intelligence, Risk and Vulnerability Assessment, Access Control, Blockchain Security. Cyber Security TOE’s mission is to investigate new and emerging developments that aim to p...
$950.00
Special Price $807.50 save 15 %
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03 Nov 2022  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2028
AI-based Technologies Bring New Growth Opportunities for Service Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...
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04 Sep 2023  |  Global  |  Frost Radar
Frost Radar™: Workforce Optimization Solutions, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...
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14 Feb 2022  |  Global  |  Market Research
Global Digital Water Solutions and Services Growth Opportunities
Outcomes-as-a-service Analytic Platforms are Enabling the Digital Transformation of the Water Sector
Water utilities across the globe are under pressure to improve the resilience of their infrastructure to water stress, drought, and flooding-related events that are occurring due to climate change. Policy makers are implementing new strategies to ensure long-term sustainability through extensive replacement and rehabilitation plans to modernise the...
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27 Jan 2021  |  Asia Pacific  |  Market Research
Transformative Mega Trends are Driving the ASEAN Colocation Market, Forecast to 2026
Hyperscale Cloud Providers and OTT Segments Represent Key Growth Opportunities
With the growing presence of hyperscale cloud service providers, high penetration of Internet connectivity, and a keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN region. In mature data center markets such as Singapore, which still remains the d...
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19 Apr 2011  |  Europe  |  Market Research
Fleet Management Solution: A Powerful Management Tool with a Clear Business Case and ROI for Fleet Operators
As this study illustrates various internal and external challenges faced by fleet managers that require solutions to optimise cost and operations and at the same time improve customer service. Telematics is a powerful management tool that can support fleets in overcoming those challenges but in times of limited margins and economic slowdown, a sign...
$6,950.00
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14 Jun 2001  |  North America  |  Market Research
Web Self Service Knowledge Base Solutions Market
This report provides a detailed analysis of how the growth of e-mail management and web-enabled contact centers is driving demand for web self service knowledge base solutions.
$1,500.00
Special Price $1,125.00 save 25 %