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17 Mar 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
The Asia-Pacific region is a preferred offshore destination for the contact center outsourcing market. The industry is expected to flourish in Asia-Pacific despite a volatile global outlook and currency fluctuations. Key drivers include low labor costs, large talent pools, domestic market growth, supportive infrastructure, fluent English and local ...
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30 Apr 2020  |  Global  |  Market Research
Global Managed Detection and Response Market, Forecast to 2024
Attack Complexity will Drive Growth of MDR Services
The managed detection and response (MDR) market generated $893.8 million in 2019; it is set to grow at a CAGR of 16.4% and reach $1,907.9 million by 2024. With the increasing number and complexity of threats, the internal management of information security has become increasingly laborious and costly. In this context, outsourcing should be vi...
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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
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19 Nov 2019  |  North America  |  Market Research
English Proficiency is the New Black
The BPO Nearshore Growth Accelerator
This Frost & Sullivan Market Insight presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. In preparing this report, Frost & Sullivan conducted interviews with executives from the following companies: Alorica,...
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19 Dec 2025  |  Global  |  Customer Research
Navigating Customer Experience Trends in Healthcare, 2025 to 2027
A Customer Perspective
Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...
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30 Jun 2016  |  North America  |  Market Research
Global Self-Checkout Systems Market
This market insight provides unit shipment forecasts, segmentation by region, and market share analysis for the global self-checkout systems market. The regional forecast covers North America and Latin America (NALA), Europe, the Middle East, and Africa (EMEA), and Asia-Pacific (APAC). Market drivers and restraints are ranked in order of impact. Th...
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27 Dec 2011  |  Global  |  Market Research
Global Software License Management Market
Virtualization, Analytics, Hackers and the Cloud Challenge Traditional License Management Approaches
This study covers the world software license management market (aka software rights management or entitlement management). It provides drivers and restraints; technology and market trends; demand analysis; and strategies for growth. The market is analyzed in three segments desktop, embedded and cloud, and for three regions - NALA, EMEA, and APAC....
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03 May 2023  |  Global  |  Market Research
Global Nutritional Lipids Growth Opportunities
Food & Nutrition Industry Demand for MCT and Consumer Preference for Sustainably Sourced Omega-3s Drive Potential
In this research service, Frost & Sullivan provides qualitative and quantitative analyses of nutritional lipid ingredients such as omega-3 fatty acids, medium chain triglycerides (MCT), omega-6 (arachidonic acid or ARA) fatty acids, and phytosterols. We expect rising awareness of preventive healthcare approaches to avoid excessive healthcare expend...
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25 Sep 2015  |  Asia Pacific  |  Market Research
Review of Sauces, Dressings, and Condiments Market in Asia-Pacific
Rapid Market Insight Series
APAC consumers are a mix of ethnicity, with certain flavors gaining targeted attraction in each country or region. Sauces produced by domestic manufacturers are preferred because they are perceived to understand the specific taste of the consumers. Therefore, to gain market penetration, it is important to have local manufacturing units in this regi...
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28 Aug 2014  |  Global  |  Market Research
Global Medical Battery Market
Untapped Potential in the Asia-Pacific Region for Wireless Medical Devices Boosts Demand
This study analyses the global market for medical batteries. It includes revenue forecast, pricing trends, market trends, opportunities, and competitive overview for the period 20102020. The market is analysed through two main segmentations; it is categorised by battery chemistry and by end-user application. The geographic region segmentation incl...
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