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14 Jun 2022  |  Global  |  Megatrends

Global Frictionless Commerce Growth Opportunities

Enhancing Customer Experience through the Convergence of Physical and Digital Retail

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The retail industry is undergoing a transformational shift wherein physical and digital customer experiences are converging. Retailers want to leverage digital tools that will help them derive contextual, behavioral, and location-based information to create unique and engaging customer experiences. Digitalized eCommerce platforms will enable fricti...

Online video platforms (OVPs) play a critical role in delivering online video content to the world. OVPs enable media and entertainment companies including broadcasters, multiple-system operators, publishers, and other content owners to publish, protect, manage, and monetize their digital video assets. OVPs also power the video for online propertie...

The 2023 North American enterprise cloud contact center Frost Radar™ identifies leaders in the enterprise contact center-as- a- service (CCaaS) industry. The market continues to mature and brings enhanced technology, efficiency, and agility to contact centers throughout North America. Frost & Sullivan defines a cloud contact center as a network-b...

Increasing use of blockchain technology will go together with growing advances in the construction and mining industry, especially through digitisation and automation. Key trends such as digital transformation, the rise in automation, modern equipment systems, and proliferation of financial technology (fintech) are influencing equipment models and ...

This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...

This study presents an assessment of the fibers for composites market in 2022 and evaluates future prospects, including discussion of the different tiers of the value chain as well as volume and revenue estimates. The market segments covered include carbon fiber (CF), glass fiber (GF), and natural fiber (NF). The subsegments include the followi...

Satellites serve a range of applications such as communication, Earth observation, and navigation. This increased demand for satellites drives the satellite manufacturing industry. Satellites serve a range of applications such as communication, Earth observation, and navigation. This increased demand for satellites drives the satellite manufacturin...

After three years under combat operations, the end of Iraq’s war against the Islamic State (ISIS) encourages the country’s reconstructionand economic reformation. As a result of healthy foreign international reserves, limited restrictions on cross-border fund transfers as well as an attractive legal framework that provides greater protection and in...

Given the rising trajectory of emissions, the Intergovernmental Panel on Climate Change (IPCC) introduced the concept of carbon capture in a 2014 report and subsequent reports. It stressed the need for carbon capture in 2022 by including some form of it in almost all its forecasting scenarios. All existing CCUS technologies are nascent, so they ...