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12 Sep 2019  |  Asia Pacific  |  Market Research
Australia SD-WAN Enterprise Survey, 2018
SD-WAN Adoption is Picking Up Pace, Driven by Technology and Manufacturing Enterprises
The connected era and cloud-based environment have created a need to redesign network operations. In addition, businesses find it operationally draining to utilize resources on ensuring a connected ecosystem rather than focusing on critical business issues. Software-defined Wide Area Network (SD-WAN) helps enterprises build an agile and automated e...
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18 Nov 2019  |  Global  |  Market Research
Behavioral Analytics in the Era of Transhumanism
The new human era and evolving human behavior will redefine our outlook toward society, businesses, and governments
As we enter a new era of humanity, hardware and biological augmentation in several ways will enhance our ability to think, sense, feel, perceive, and function. The mind, body, and behavior will be heavily influenced and shaped by technologies that trigger the next evolution in humankind, making us transhuman. Transhumanism focuses on convergent for...
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22 Dec 2023  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Customer Experience (CX), 2024
Employee Experience and AI Drive CX Investments in 2024
The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...
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24 Jun 2024  |  Global  |  Market Research
Security: The Key to Customer Experience Excellence
Robust Security Measures Needed to Build Customer Trust and Loyalty
Organizations recognize the importance of customer experience (CX) but face difficulty in service delivery. Striving for excellence in CX is a strategic component of every organization s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. Delivering good CX is complex, with customers...
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23 May 2025  |  Global  |  Technology Research
Growth Opportunities in Edge Computing, Internet of Things, Cloud, Artificial Intelligence, Machine Learning, Generative AI, Large Language Model, NLP, and Digital Twin
IT, Computing and Communications Technology Opportunity Engine
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores transformative innovations reshaping enterprise digital infrastructure. It showcases advancements across cloud-native platforms, edge computing, AI, and immersive technologies. Highlighted solutions include a unified edge management system streamlin...
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08 Jul 2021  |  Asia Pacific  |  Market Research
Philippines Telecommunications Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...
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22 Feb 2022  |  Global  |  Customer Research
Global State of AI, 2021
Highlights from the 2021 Frost & Sullivan Global AI Survey
From optimizing operations to driving R&D, enterprises are leveraging artificial intelligence (AI) to drive digital transformation and support business outcomes. However, where are global organizations in this journey and what are their adoption drivers and restraints In this study, Frost & Sullivan presents the key findings of a survey conducted ...
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20 Jul 2022  |  North America  |  Market Research
US Artificial Intelligence for Unmanned Systems Growth Opportunities
Advanced Edge Processing and Industry Convergence Boost Innovation Culture
This study provides an overview of AI for unmanned systems in the United States. It covers technology and market trends, common and emerging applications, recent Department of Defense (DoD) contracts, and growth opportunities for commercial and military applications. AI is gaining importance in the unmanned systems industry, and unmanned vehicles i...
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13 Oct 2022  |  Global  |  Market Research
Growth Opportunities in Global Maritime Satellite Communication (SATCOM) Services
Connectivity, Safety, and Operational Efficiency Needs Prompt Participants to Seek Strategic Partnerships
As the world gets more connected, the demand for connectivity grows, including at sea. Customers’ and crew members’ increasing appetite for broadband connectivity drives many segments of the maritime industry to adopt maritime satellite communication (SATCOM) services. In this report, Frost & Sullivan studies the global maritime SATCOM services ...
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31 Oct 2022  |  Global  |  Market Research
Insights for CISOs —The Big 12 Business Considerations for Cloud Zero Trust Architecture Adoption
Solution Assessment Strategies for the Progressive Security Leader
It's too difficult to choose an enterprise cybersecurity solution. Enterprise CISOs must contend with competing strategies, philosophies, architectures, stakeholders, and service models. Environments grow more complex. What was once a tangible network perimeter now encompasses work performed remotely, on the open internet, in the data center, o...
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