Search results for: 'bs information system'

Customer experience (CX) platforms serve as the operational and intelligence layer through which organizations manage, orchestrate, and continuously optimize customer interactions across every channel and touchpoint. As contact center boundaries expand to encompass digital self-service, AI-driven resolution, and proactive engagement, the platforms ...

The use of unmanned ground vehicles (UGVs) for last-mile deliveries grew significantly during the COVID-19 pandemic, in line with efforts to promote contactless deliveries. The development has helped improve public perception of unmanned systems and provide policymakers with guidelines to develop a coherent regulatory framework capable of enabling ...

The European unified communications-as-a-service (UCaaS) market is maturing quickly. This, combined with intensifying competition, is driving market participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar analysis provides a perspective on key trends and assesses 19 growth and innovation leaders. The Frost...

13 Aug 2020  |  Europe  |  Frost Radar

Frost Radar™: European Mass Spectrometer Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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European mass spectrometer vendors are transforming their offerings from basic laboratory equipment into effective diagnostic equipment. The European Union’s expanded In Vitro Diagnostic Regulation (IVDR) for medical devices, set to take effect in May 2022, will have a dramatic effect on the industry. Manufacturers’ next-generation mass spectrome...

Wireless network test equipment is used to evaluate wireless signals based on a variety of criteria, including network availability, connectivity, and utilization. The market includes equipment and solutions used to test and validate the integrity of cellular wireless networks. AI is becoming central to how modern wireless networks are built, opera...

This Frost Radar™ analyzes conversational AI vendors in the patient engagement space that enable healthcare organizations to improve their efficiency, efficacy, and engagement of one of their significant cost centers. The market is evolving from focal performance capability either in administrative workflows or contact centers to platform capabilit...

Hospitals are complex to manage and historically have faced various inefficiencies. After the COIVD-19 pandemic took a toll on hospitals’ financial resources and human capital, efficiency has become a major focus. Automated solutions are key to supporting already strained staff (reeling under shortages and burnout) and enhancing processes, which bo...

12 Jul 2022  |  Global  |  Frost Radar

Frost Radar™: Autonomous Shuttles, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The autonomous shuttle will be an important step toward bringing driverless technology to the masses. Unlike other self-driving technologies that are being developed for logistics or personal transport, autonomous shuttles will carry multiple passengers on scheduled urban and rural routes, providing a clean and safe public transit option to deconge...

Frost & Sullivan values the global Wi-Fi test equipment market at nearly $1,245.3 million in 2023 and expects it to experience a compound annual growth rate of 7.3% from 2023 to 2028. This market includes a variety of solutions and tools used to verify the functionality and reliability of Wi-Fi networks, including spectrum analyzers, signal generat...