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Despite the slump and slow recovery in automotive sales following the pandemic and ongoing semiconductor shortages, the vehicle leasing and rental industry in the Americas is on a robust growth trajectory. The Americas denotes Canada, the United States, Argentina, Brazil, and Mexico. Leasing and rental companies in North America and Latin America f...

Mental health conditions reduce people’s life expectancy—yet mental health takes a distant second place to physical health in many instances. This is slowly changing after the COVID-19 pandemic triggered rising cases of anxiety and depression, as have other geopolitical conditions and natural calamities. With rising awareness, new treatments em...

Robot-assisted surgery offers significant promise in driving down treatment costs and addressing the healthcare industry’s increasing burden of lifestyle-related diseases and demand for affordable care. Next-generation surgical robotics technology and surgical navigation systems complement and extend surgeons’ ability to minimize surgical variabili...

As heavy clashes between Russian armed forces and the Ukraine military are generating continued stagnation on the battlefield, the Russo-Ukrainian war has come to a crossroad: though Ukrainian offensive efforts are currently challenged and the Russian side suffers heavy losses and lack of progress on ground armored maneuvers, the NATO alliance is s...

The European ride-hailing market is rapidly evolving, shaped by technological advancements, changing consumer preferences, and regulatory dynamics. While Uber and Bolt are the formidable players, local and regional competitors such as FreeNow, Cabify, inDrive, Yango Ride, Heetch, and Blacklane have their own strengths and specific regions of operat...

08 Aug 2024  |  Global  |  Customer Research

CX Growth Opportunities in the Travel & Hospitality Industry 2024 to 2025

Customer Perspectives

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In 2023, the pent-up demand for travel boosted spending in this industry to almost back to pre-pandemic levels. With increasing demand and the need to recoup revenue lost during the 2020-2022 pandemic restrictions, air and ground transportation, accommodations, and dining prices are high. Revenue growth is also expected due to more consumers spendi...

AI s impact on global businesses in the past decade cannot be overstated. Large-scale and real-time data analysis and highly accurate prediction capabilities of AI/machine learning (ML) algorithms are significantly improving decision making processes. Moreover, AI s ability to take over routine and low-skill tasks will help firms shift their employ...

The global usage-based insurance (UBI) market is experiencing a transformative shift, driven by the rapid adoption of connected technologies and data-driven insights. Traditional insurance models have struggled to keep pace with the evolving automotive landscape, where driver behavior and vehicle usage patterns are becoming more integral to risk as...

22 Oct 2024  |  Global  |  Technology Research

Top 10 Electronics Technologies in the Retail Industry

Innovation and Adoption of Advanced Electronics Will Enhance the Customer Buying Experience

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The retail industry has witnessed a fundamental shift from its conventional operations, mainly due to advancements in technologies, changing consumer preferences, and a high focus on enhanced efficiency. Advanced electronics technologies, such as AR/VR, IoT, and RFID, are increasingly being integrated into retail environments to enhance the shoppin...