Search results for: 'more robot'

The building management system (BMS) market in the Gulf Cooperative Council (GCC) is witnessing the emergence of innovative technologies such as building information modeling (BIM) and 3D printing. These technologies are causing significant disruptions, influencing how buildings are managed and shifting roles away from traditional skills towards te...

An excellent customer experience (CX) is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. Customers view positive experiences based on highly personalized, relevant, proactive, and engaging interactions. These interactions have become even more relevant during the COVID...

IP video surveillance cameras, also called digital cameras or network cameras, are cameras that digitize and compress one or more surveillance video streams before streaming it to a central system for further processing and storage. Due to the urgent need for improved security, fast response times, and superior diagnostic capabilities, the surveil...

5G deployment is an important trend in the telecom industry. With South Korea having successfully rolled out its 5G operations commercially, many other countries are also expected to roll out their deployments soon. Deployments will be more business to business than business to consumer and will have significant implications across several industry...

The COVID-19 pandemic accelerated the move to digital channels, the cloud, and self-service customer care so financial companies could take advantage of new technologies to keep businesses running sans a staff yet maintain a satisfactory level of customer experience (CX). BFSI companies are focusing on improving digital experiences such as digital ...

This research study covers the workforce optimization market in the contact center space from a global lens. The study outlines the key elements present in a comprehensive WFO strategy as well as some of the main players in the global workforce optimization market. The COVID-19 pandemic has accelerated the need for modern contact centers to mana...

In H2 2022, the APAC network firewall market witnessed a slightly slower YoY growth of 11.0% in comparison to the YoY growth of approximately 13.0% in H1 2022. This slower growth reflects the cautious spending sentiment amidst the changing macro environment in 2022 as customers demand for more value for their cybersecurity investments. This changin...

A digital twin is a virtual copy of a physical entity, which can be a product, system, component, or network of more complex systems. While a physical entity typically refers to tangible objects, a digital twin can also replicate a process, simulating and analyzing its performance. Thus, a digital twin can serve as a tool to virtually replicate and...

With companies increasingly digitalizing automotive manufacturing processes, mixed reality (MR) tools are gaining significance for improving design and prototyping, streamlining assembly processes, enhancing quality control, reducing downtime, and increasing safety. In addition to these benefits, MR holds the potential to transform the automotive m...