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In the fast-paced global economy, a successful business must be an agile business—one that can anticipate and respond quickly to changing economic, regulatory, and market conditions. However, no one anticipated the COVID-19 pandemic, which has tested just how agile companies are. With no time to gather data, consider options, install systems, or re...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

This report offers insights into the environmental, social, and governance (ESG) framework in the commercial aviation industry. The commercial aviation industry is focusing on ways to decarbonize its operations. However, there is an urgent need for common standards for the adoption and benchmarking of sustainable practices. The industry will need t...

04 Oct 2019  |  Global  |  Megatrends

Future of Construction, Global, 2030

Revolutionary Trends Impacting the State of Construction Industry

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The construction industry plays a major role in driving economic growth in major developed and developing countries and has a direct impact on world GDP. This makes it important to focus on some of the major shortfalls in the industry, such as its traditional ways of carrying out business and the shortage of skilled labor which has slowed down grow...

Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data source, edge computing enab...

The scope of this research study revolves around the global standards for healthcare and medical device interoperability and connectivity. It aims to analyze the impact of standards on sharing of patient information between healthcare IT solutions and medical devices in today’s healthcare system that is increasingly getting connected and digitized....

19 Nov 2020  |  North America  |  Market Research

US Missile Defense Transformational Growth Energizing Vertical Market Expansion, 2019–2025

Enhanced Future Growth Potential by Growth Opportunities in Hypersonic and Directed Energy Developments

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US officials believe adversary nations, such as China, Russia, and North Korea have been or are attempting to develop nuclear weapons and hypersonic missiles capable of attacking the US and its allies. These nations are not above selling these capabilities to rogue nations, such as Iran or Syria, creating concern among defense decision makers. Hype...

12 Sep 2023  |  Global  |  Technology Research

Growth Opportunities and Impact of Sensors and Digital Technologies on Building Automation

The Need to Improve Indoor Air Quality, Occupancy Sensing, and AI and Digital Twin are Driving Building Automation Market Growth.

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Building automation is increasingly relying on sensor technologies and digital services. Buildings use sensors to gather information based on a range of operational and environmental factors, including temperature, humidity, light levels, occupancy, and energy. The information can be utilized to improve building performance in a variety of ways, in...

The 2024 Global Connected Truck Telematics Outlook analyzes the dynamic telematics landscape characterized by innovation, regulation, and collaboration across key global regions. As the commercial vehicle telematics industry evolves, leveraging the full potential of fleet management technologies will be imperative for stakeholders to drive efficien...