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29 Jun 2022  |  North America  |  Customer Research
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Employee Experience (EX) Becomes a Top Business Priority
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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20 Oct 2022  |  Latin America  |  Market Research
Growth Opportunities in Global Audio Streaming Services
Digital Streaming Platforms Revolutionizing the Consumption of Music, Podcasts, and Audiobooks
In 2021, the global audio streaming services market earned revenues of $31.35 billion, which is up 18.8% when compared to 2020. Growth in 2021 resulted mainly from the great popularity of audio streaming platforms and subscription models, broader availability of fast-speed connections with low latency (e.g., 5G), expansion of these services to ...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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30 Jan 2024  |  Global  |  Market Research
Strategic Profiling of Lucid Motors
Though High Pricing and a Limited Product Range Currently Hinder Lucid's Growth, Expansion into Saudi Arabia, Focus on Technology Licensing, and New Product Launches are Anticipated to Boost Future Growth Potential
This strategic profiling study explores Lucid s journey as an electric vehicle (EV) automaker and examines its key business models, revenue streams, technology and growth partnerships, and market strategies in the United States, Europe, Saudi Arabia, and China. The study analyzes the company's product portfolio, connected features, and DreamDrive's...
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26 Jul 2024  |  Global  |  Market Research
Growth Opportunities in Semiconductors for 6G Wireless Technology
AI Chipsets and Compound Semiconductors Will Play a Transformational Role, Enabling the Operational and Economic Targets of Next-gen Cellular Wireless Technology
Wireless communication systems rely on semiconductor components, such as PAs, LNAs, and transceivers (together known as RF FEMs), to process signals to and from the radio unit (RU), baseband unit (BBU), and the network core to ensure customers receive the radio signals that carry the data and services. The communication system relies on other se...
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10 Nov 2020  |  Europe  |  Market Research
Rapid Evolution of the Italian Market for Electric Vehicles
Future Growth Potential Driven by an Ambitious Government Commited To e-Mobility
The automotive industry is rapidly evolving in terms of technology and tackling environmental issues. Electric vehicles have been introduced as a clean energy initiative, as they have low or zero emissions, and have come a long way to become an integral part of OEMs business strategies. Automakers are creating separate EV business units to prepare ...
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12 Nov 2020  |  Europe  |  Market Research
Strategic Analysis of the Belgium EV Market
A Nascent Market with Big Potential
The automotive industry is evolving rapidly. Electric vehicles have been introduced as a clean energy initiative and are now becoming an integral part of OEMs business strategies. Automakers like Volkswagen, Hyundai-Kia, and RNM are creating separate EV business units to be prepared for the expected EV boom. The surge in EV demand will, however, cr...
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06 Jan 2021  |  Europe  |  Market Research
Technological Transformation Enabling the Future of London Smart City
Future Growth Potential Through Connected, Autonomous, Shared, and Electric (C.A.S.E.) Strategy Driving Growth Opportunities
Rapid urbanization, private vehicle density, outdated infrastructure, and transportation-related emissions are increasingly stressing the urban mobility ecosystem. Cities globally are responding to these changes by developing a more sustainable, seamless, and integrated transportation system. Additionally, cities are focusing on building the necess...
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09 Jun 2021  |  Asia Pacific  |  Market Research
Australian and New Zealand Construction Collaboration Solutions Growth Opportunities
Platform Approach Critical to Expand Benefits and Applications for Future Growth Potential in a Challenging Environment
Australia and New Zealand (ANZ) are highly urbanized markets with large infrastructure expenditure by governments and high uptake of collaboration solutions in the construction industry. However, the use of cognitive solutions and the “innovate to zero†concept (for example, zero defects, emails, and emissions) are still nascent. Beyond cloud c...
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24 Feb 2020  |  Asia Pacific  |  Market Research
ASEAN and Taiwan Data Center Services Market, Forecast to 2025
Competition between Data Center Operators is Expected to Intensify Across the Region, Driving Increased Focus on Creating Differentiation, Enhancing Managed Services, Optimized Competitive Strategies and Achieving Relevant Certifications
With the growing presence of hyperscale cloud service providers, high penetration of Internet connectivity and a keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN and Taiwan region (henceforth collectively referred to as “ASEAN”). In mature data ...
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