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20 Nov 2025  |  Global  |  Customer Research
Navigating CX in the Retail Industry 2025 to 2027 – Customer Perspectives
Leveraging Innovation to Improve CX and EX is a Top Priority
The last four years have been a roller coaster for the retail industry. Dominant themes that have both rankled and engendered creativity include the effects of the COVID-19 pandemic, the continued movement to the cloud, the maturation of next-level AI technology, and dramatic geopolitical upheaval. Each component has presented both significant chal...
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13 Jan 2026  |  Global  |  Market Research
AI Analytics: Powering Decision Intelligence for the CX Industry
Improving CX Performance
One of the most powerful applications of AI technology in CX today is AI-powered analytics. The introduction of AI analytics can supercharge contact center business intelligence, transforming it from a tool that tells a story of the past to an instrument that informs the future. AI analytics enable a range of new capabilities, including:Automated i...
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11 Feb 2026  |  Global  |  Market Outlook
Top 5 Growth Opportunities in Smart Buildings, 2026
AI Agents, Unified Platforms, and Secured Digitized Solutions to Drive Efficiency, Safety, and Comfort in Smart Buildings
In 2026, the smart buildings sector is accelerating rapidly, propelled by the convergence of AI agents, IoT sensors, and cloud-based platforms that tackle the longstanding 25%–35% efficiency gap in commercial properties while introducing personalized, conversational interfaces to elevate tenant satisfaction and technician efficiency. Autonomous edg...
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16 Apr 2020  |  North America  |  Market Research
Post-pandemic Growth Opportunity Analysis of the Big Data Analytics Market
Assessing Growth Opportunities and Market Direction to Prepare for the Market Rebound
This research measures the future impact of COVID-19 on the global Big Data Analytics (BDA) market. The embedded ecosystem has led to a hyper-connected world and growth of the Internet of Things (IoT). Thanks to ubiquitous networks, IoT has connected all manner of endpoints and unveiled a treasure trove of data. This unprecedented volume of data ha...
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13 Jun 2019  |  Global  |  Market Research
Growth Opportunities in the Internet of Things–enabled Supply Chain Management Market, Forecast to 2024
End-to-end Visibility, Predictive Analysis, and Real-time Insights will Drive Adoption of IoT
Supply chain in any organization is literally its backbone. Cutting across a range of functions, it traverses across the life cycle of a product. Even a slight impediment can affect the entire value chain, run schedules off track, and significantly hamper productivity and efficiency. As companies struggle with visibility and transparency in the tra...
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08 Sep 2020  |  North America  |  Frost Radar
Frost Radar™: Global Smart Thermostats Market, 2020
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Smart thermostats have changed the way home appliances are controlled for better living conditions. They learn about the heating and cooling preferences in a household and adjust settings automatically, and allow for access of real-time and historical data to optimize performance when a space is unoccupied. The global smart thermostat market is o...
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19 Nov 2020  |  Global  |  Market Research
Digital Trends in the Transportation Industry Global, 2019
Gain a 360 Degree Perspective on Critical Success Factors
The overall research objective is to measure the current use and future decision-making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...
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08 May 2019  |  Global  |  Market Research
The Future of Completions Design
Impact of Industry 4.0 Technologies on this Critical Phase of Exploration and Production
This study is an overview of future technological trends in oil & gas completions design. Whether for an operator, a contractor, or a start-up, Frost & Sullivan believes that open collaboration and idea sharing will drive business opportunities and progress in the industry. To that end, this study has 3 goals: • Describe key areas of technologic...
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30 Jul 2020  |  South Asia, Middle East & North Africa  |  Market Outlook
GCC Waste Recycling and Circular Economy Markets Outlook, 2020
Saudi Arabia and the United Arab Emirates Drive Rapid Growth in the Region, Backed by High Waste Volumes, Government Initiatives and Low Recycling Rates
Municipal waste management has become a significant concern amongst the Gulf Cooperation Council (GCC) countries. The total municipal solid waste (MSW) generated in the region is expected to reach as high as 127.5 million megatonnes (MT) in 2020. The existing landfilling strategies in the GCC region will not suffice to handle such a high volume of ...
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13 Feb 2020  |  North America  |  Market Research
Future of Smart Cities—Key City Profiles
Smart City Solutions Enabling Intelligent and Integrated Mobility are Emerging as a Mega Trend through the Inclusion of Disruptive Technologies and Open Data
Increased urban penetration coupled with the rapid expansion of cities have resulted in a lot more dependence on resources such as water, energy, environment, infrastructure, and other basic utilities. This has also resulted in spikes in congestion and pollution. Such stress on city resources has forced government institutions and municipalities to...
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Special Price $3,712.50 save 25 %