Search results for: 'asset management stack'

Integrated facility management (IFM) continues to represent the fastest growing segment of the European facility management (FM) industry. Driven by cost savings, single contact solutions, sustainability and energy management, service quality and total building lifecycle costs, this will remain the case for the foreseeable future with significant ...

Enterprise content management (ECM) has increasingly been adopted in healthcare in response to the urge to move to 'paperless or paper-light' documentation and the encouragement for health providers to use various healthcare information technologies (IT) to increase their efficiency and quality of care. With large amounts of patient information at ...

The managed security services (MSS) market continues to grow at double-digit rates in Europe, the Middle East, and Africa (EMEA). Threat intelligence, incident remediation, and advanced MSS will be major growth drivers. Organizations increasingly demand managed security service providers (MSSPs) to go beyond security alert notifications to take an ...

This research service analyzes the impact of prognostics and Big Data in the medium and heavy duty trucking industry. Discussions cover existing business models of vehicle manufacturers, component suppliers, and aftermarket telematics vendors in Europe and North America. The base year is 2012. Highlights include the demand for prognostics from the ...

An increasing urban population drives the need for more efficient asset and resource management to ensure high-quality living to citizens. The smart city transformation is fuelled by technology advancements and the deployment of intelligence and information management systems. This study investigates how ICT can help urban communities to realise su...

The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed and used APO applications in Europe. Furthermore, large contact centers h...