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21 Aug 2019  |  Asia Pacific  |  Market Research
Malaysian Data Center Services Market, Forecast to 2025
Digital Transformation Initiatives to Boost Uptake of Data Center Services
Malaysia is considered to be one of the prime data center markets in the APAC region, and it is poised to experience exponential data center growth due to the abundant availability of resources and favorable government policies concerning data center infrastructure. The Government of Malaysia and Malaysian enterprises are keen to increase their ado...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Japanese Contact Center Applications Market, Forecast to 2024
More Advanced Applications Were Deployed in Contact Centers
The Japanese contact center application market contracted by 1.6% and registered a revenue of $163.3 million in 2017. The market is forecast to grow at a CAGR of 0.9% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, In...
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22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Contact Center Applications and Services Market, Forecast to 2022
Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience
Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the underl...
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19 Aug 2019  |  Asia Pacific  |  Market Research
Thailand Data Center Services Market, Forecast to 2025
The Thailand Data Center Market is Expected to be Highly Competitive in the Near Future due to Strategies Adopted by Existing Players and the Entrance of New Players
The data center market in Thailand is growing rapidly due to digital transformation initiatives implemented by the government and increasing data center adoption by small, medium, and large enterprises. Emerging disruptive technologies can transform the businesses of an enterprise digitally. Increase in the migration of OTT and CSP players, incomin...
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25 Nov 2019  |  Asia Pacific  |  Market Research
Australian Data Center Services Market, Forecast to 2025
The Australian Data Center Market is Expected to be Highly Competitive in the Near Future due to Innovative Strategies Adopted by Existing Participants in order to Enhance Customer Value
Australia is one of the most mature data center services markets in Asia-Pacific. Despite facing intensifying competition from countries in the region such as Singapore and Malaysia, the market in Australia continues to expand. Growth has been driven mostly by hyperscale cloud vendors, large enterprises, and highly-regulated verticals, such as Ban...
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16 Apr 2019  |  Global  |  Market Research
Global Impact of Edge and 5G Technology on Data Centers, Forecast to 2022
Edge Data Center is Forecast to be a $3.62 Billion Market by 2022, Driven by Latency-focused Next-gen Applications
As we enter the next era of digitization, we are amidst a silent revolution that will change the location from where we process data as well as the speed in which we do that—the reasons being Edge Computing and 5G. The term edge refers to the edge of a network, i.e., close to the data/information source and edge computing means processing data clos...
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29 Mar 2019  |  Global  |  Market Research
Global Data Centre Investment and Technology Trends, Forecast to 2022
Forces Driving Data Centers of Tomorrow
The demand for data transfer and storage has significantly increased over the past few years and is expected to continue to do so till 2022, driving data center expansion and investment. Escalating Internet and mobile data traffic has led to data growth; global Internet IP traffic is likely to rise from 6.8 ZB (zettabyte) in 2016 to 24.6 ZB by the ...
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21 Feb 2019  |  Europe  |  Market Research
End User Priorities for Customer Engagement in Europe, 2018
Navigating Digital Transformation in Contact Centers
The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voice ...
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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
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26 Sep 2019  |  Asia Pacific  |  Market Research
Indonesian Data Center Services Market, Forecast to 2025
Over the Top to Drive Short-term Growth, While Banking, Finance, and Insurance Vertical to Enable Sustained Growth
To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations and availability across Indonesia. With the extensive penetration of Internet connectivity as well as a keen focus on cybersecurity and data privacy, ...
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