Search results for: 'host'

As the North American unified communications-as-a-service (UCaaS) market matures and competition intensifies, it is increasingly important for market participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar™ analysis provides a perspective on key trends as well as an assessment of 29 growth and innovation le...

Frost & Sullivan defines a cloud contact center as a network-based service (accessed through the internet) where either a vendor or a service provider hosts the platform and provides its functionalities, applications, and features as a service to end users. The customer pays a use-based fee for the service to the vendor or service provider (includi...

This study provides an in-depth analysis of the APAC UCaaS market, including a forecast of installed users and average prices until 2029. The study discusses the state of UCaaS adoption and the growth potential across the five countries/sub-regions, including ASEAN, ANZ, India, Japan, and South Korea. Furthermore, this study provides market share a...

The 2023 North American enterprise cloud contact center Frost Radar™ identifies leaders in the enterprise contact center-as- a- service (CCaaS) industry. The market continues to mature and brings enhanced technology, efficiency, and agility to contact centers throughout North America. Frost & Sullivan defines a cloud contact center as a network-b...

Macro-economic and socio-political trends have considerably impacted the European UCaaS market since early 2020. The COVID-19 pandemic-related lockdowns triggered a massive shift to remote and hybrid work, disrupted supply chains and business models in many industries, and highlighted the need for digital transformation. Many economies are now ...

India’s aviation sector is among the fastest growing in the world and set to become the third largest globally. The current commercial aircraft fleet size is estimated to grow from about 714 aircraft to 2,000 aircraft within the next decade. This aligns with the government’s plans to build 220 new airports and add 1,000 new routes by 2026. The risi...

This Frost & Sullivan report covers the wholesale carrier Ethernet market in North America. Ethernet has significant demand for its flexibility, scalability, and reliability features. Ethernet services offer faster repair times and better security and performance than other transport services. While the need for cloud connectivity is driving its us...

The sophistication of cyberattacks on web applications and business-critical infrastructure is increasing with the rise in distributed denial-of-service (DDoS) attacks, new common vulnerabilities and exposures (CVEs), and zero-day vulnerabilities (e.g., log4j and spring4shell). The growth of credential stuffing attacks from sophisticated botnets is...

This study covers the US business carrier Ethernet services market. Ethernet is seeing rising demand from enterprises for its flexibility, scalability, and reliability. Ethernet services offer faster repair time and better security and performance than other transport services. Moreover, network service providers (NSPs) report that new demand is fo...