Search results for: 'complex'

The evolution of technology is fundamentally reshaping the warfare landscape, introducing new methodologies, weapons systems, and strategic paradigms. Key trends and implications characterize this transformation, which will define future conflicts. Securing military infrastructure, critical systems, and sensitive information will become paramoun...

The customer experience (CX) management market is projected to grow steadily throughout the forecast period. This expansion is primarily driven by 2 key factors: (1) the increasing recognition of CX as a strategic differentiator, and (2) the rising trend among businesses to outsource their CX operations.Generative AI is set to be a major disruptor ...

Frost & Sullivan’s latest analysis of the managed SD-WAN market highlights a dynamic and steadily growing landscape. Managed SD-WAN encompasses both the software-defined network overlay and the diverse underlay technologies, such as internet, wireless, and broadband, which support enterprise connectivity. The market is forecast to grow robustly, wi...

Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized experiences. Providers must have a full-fledged contact center offering to be featured on this Frost Radar™. Adjacent solution pro...

Software-defined wide area networking (SD-WAN) is rapidly evolving into a strategic enabler of secure, agile, and cloud-centric enterprise operations. As complexity grows, demand for managed SD-WAN services is surging, helping organizations streamline deployment and maximize value. Frost & Sullivan’s 2024 Global Network Survey reveals North America...

Global trade and economic growth momentum will be a complex function of political, trade, and policy moves made under the second Trump administration in the United States. This Frost & Sullivan macroeconomic thought leadership lays down potential US policy scenarios (including tariffs, immigration, and foreign policy) to establish forecasts for 202...

Although artificial intelligence (AI) has been around for decades, and the contact center industry has been leveraging it for years, recent advancements in AI have rapidly accelerated. The latter half of 2024 spouted industry excitement for next-level GenAI - agentic AI, also sometimes called autonomous AI. Agentic AI can act as the glue for orches...

The enactment of the One Big Beautiful Bill Act (OBBBA) marks a dramatic shift in US energy policy. The OBBA significantly scales back the Inflation Reduction Act (IRA) tax credit support for wind and solar power, eliminates residential clean energy credit, energy efficiency home improvement credit, and electric vehicle credits, while extending sup...

In recent years, cybersecurity has become a priority for healthcare organizations. The healthcare sector is particularly affected by cyberattacks. Hospitals, healthcare organizations, patient databases, devices, and monitoring systems can be appetizing targets, destabilizing wider healthcare systems and affecting care delivery. The increasing adopt...