Search results for: 'pace on plan'
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29 Jul 2025  |  Global  |  Customer Research
Contact Center Objectives and Investment Plans, 2025 to 2027
A Customer Perspective
In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity and optimizing operational efficiency and productivi...
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21 May 2025  |  Global  |  Megatrends
Trend Opportunity Profile Series: Economic Trends (3rd Edition)
Key Transformations in Customer Experience and Shopping Platforms Enabling Growth and Innovation to 2030
This series offers an overview of the economic risks and transformative trends adopted by countries globally, leading to a better business and economic environment and creating direct opportunities for major sectors such as healthcare and medicine, industrial, technology, supply chain and logistics, energy, food and agriculture, mobility, business ...
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23 Sep 2025  |  Global  |  Market Research
Growth Opportunities in Emissions Management for Oil and Gas, Global, 2024–2035
Will AI and ML Transform Emissions Management in the Oil and Gas Industry by 2035?
As decarbonization strategies gather pace across industries, emissions management is emerging as a key growth opportunity because companies like to minimize their emissions impact. Frost & Sullivan has identified a complex and dynamic value chain and a set of process steps where opportunities abound: planning and advisory, measuring and monitoring,...
$4,950.00 -
18 Jun 2025  |  North America  |  Market Research
Growth Opportunities in the US Tier I Mobile Device and Data Industry
Fixed Wireless Access, Wearables, and Smartphones are Compelling Growth Opportunities for Tier I Operators
The US mobile communications industry continues to grow at a steady pace. The number of mobile connections has crossed 500 million, which means there are more cellular connections than people in the United States. Despite high penetration rates, the number of connections has continued to increase. Wireless high-speed broadband services, development...
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30 Jul 2025  |  Europe  |  Customer Research
State of the Cloud, Europe, 2024
Despite Economic Headwinds, Firms Embrace Cloud and AI
European organizations continue to embrace cloud and AI technologies as a way to drive growth and operational efficiencies. Despite sluggish economic growth in the region that is curtailing some spending, organizations are steadily progressing on their digitalization journeys. In the 13th annual survey of IT decision-makers responsible for cloud ...
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05 Dec 2025  |  North America  |  Market Research
Top 10 Growth Opportunities in Next Generation 911, United States, 2025
Top 10 Growth Opportunities in Next Generation 911
Public safety solution providers must proactively seek Growth Opportunities as they negotiate the challenges of transformational growth in today’s rapidly evolving United States public safety sector. This journey is loaded with challenges, including a higher chance of failure due to the magnitude of transformation and the requirement for organizati...
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07 Mar 2025  |  Global  |  Market Research
Global Video Conferencing Devices Market, Forecast to 2029
New Growth Levers from AI and Workspace Modernization Drive Market Resurgence
After experiencing a significant slump in the prior year, the video conferencing devices market returned to growth mode in 2024.Growing at 10.4% YoY, revenue in 2024 reached $3.80 billion. With rapidly increasing technology density, Frost & Sullivan expects video device revenue to more than double by 2029, growing at a compound annual growth rate (...
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24 Nov 2025  |  Global  |  Frost Radar
Frost Radar™: Cloud Security Posture Management, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Cloud adoption continues at a breakneck pace globally, transforming how businesses develop and deploy applications. In the wake of accelerated digital transformation and the rise of containerized and serverless architectures, organizations face a fundamentally expanded attack surface in the cloud. Traditional perimeter and on-premises security mode...
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14 Aug 2025  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives in Unified Communications and Collaboration, 2025
The Top Transformations Impacting Future Growth Potential
Global trade is entering a period of heightened uncertainty, driven by escalating geopolitical tensions, increasing trade barriers, and a shift toward a more fragmented, regionalized economic landscape, often described as a “polycrisis.” At the same time, the rapid rise of agentic AI tools is transforming traditional models of employee and customer...
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29 May 2025  |  Global  |  Customer Research
State of the Cloud 2024 - Small Businesses
Continuing the Digitalization Journey
Small businesses (10-99 employees) perceive the cloud as essential to success. While they lag behind larger enterprises in technology adoption, they plan to invest in technologies such as AI/ML, cloud, and automation to achieve their business goals. In the 2024 Frost & Sullivan Global Cloud Decision-Maker survey, small business respondents shared t...
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Special Price $4,455.00 save 10 %