Search results for: 'Indonesia's Contact Center Outsourcing Market Update'

To be successfully employed in a contact centre in South Africa, an individual is expected to have a good command of the English language as well as advanced numeracy, technology, and customer service skills. However, skill shortages are a major challenge in the South African contact centre market. Also, a recent change in the requirements to recei...

West Africa is an energy-rich region with abundant oil, gas, and hydro resources. The lack of energy infrastructure, gas supply issues, and non-cost-reflective tariffs restrict reliable electricity supply which is very important for the growing economies. Complications in the West African gas pipeline (WAGP) and rampant gas flaring has led to great...

• As one of the least connected regions in the world, Sub-Saharan Africa (SSA) continued growth in the number of mobile towers is expected. This growth is likely to be driven by third-party tower companies (towercos). • The towercos are offering a range of tower outsourcing solutions, which ranges the outright selling of towers in sale-lease-back ...

Data centres are essential to modern organisations. The data loads worldwide are forever increasing, and that trend is set to continue. The uptake of data centre services is therefore forecast to be high over the next six years with the growing competition between service providers. This study provides an overview of data centre services in South A...

This research analyses the cloud services in South Africa and Kenya. It provides an insight into the current and predicted future status of the cloud computing services and also the key market trends. The research focuses on the types of cloud computing services offered in both countries and the main participants in this space. While the South Afri...

The South African leasing market is constantly evolving as leasing companies and OEMs continue to develop products to meet the ever-changing needs of their customers. Significant growth within the operational leasing market in South Africa is expected as consumers become increasingly aware of the benefits of leasing. The market will be marked by in...

08 Jul 2015  |  Africa  |  Market Research

Strategic Analysis of the Mining Chemicals and Explosives Markets in Sub-Saharan Africa

Central Africa Drives the Mining Chemicals Market

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The African mining industry is experiencing enormous growth, especially in Central and East Africa. This has created rapidly-growing demand for explosives and specialty chemicals that are used in the minerals mining industry. This research service provides an overview of the mining explosives and specialty chemicals markets in Sub-Saharan Africa an...

18 Dec 2020  |  Africa  |  Market Research

Innovative Business Models Transforming the Egyptian Two-Wheeler Market, 2024

Growth in the Market to be Driven by Last-mile Logistics Services and New Women Riders

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Egypt is one of the fastest-growing and most resilient markets in the African continent. In 2019, it was the 45th largest economy and experienced significant economic advancement owing to a considerable reduction in unemployment and inflation. The country's GDP also increased by 5.6% to $302.3 billion between 2018 and 2019 with the industrial secto...

This study covers the state of the Tunisian telecom market, examining challenges, drivers and restraints for growth, pricing, distribution, technology, legislation, demand and geographical trends. Following from these, market growth for regional and market segments are forecasted. In addition, an in-depth analysis of the competitive situation inclu...