Search results for: 'calling technology'

The European UCaaS market is at an inflection point. Organizations are rethinking work styles, accelerating digital transformation, and redefining the role of communications in the modern enterprise. Hybrid work, mobility, and rising user expectations are reshaping demand. Employees now expect frictionless communication across devices, networks, an...

Original equipment manufacturers (OEMs) and dealers are exploring different approaches to reach out directly to customers to reduce the overall retail operating costs These approaches should be effective enough to market and sell their inventory in the competitive retail arena. Automotive eCommerce transformed during the COVID-19 pandemic. Many OEM...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

Over the years, Carsharing technology has evolved from simple manual systems to increasingly complex computer-based systems. There are now a wide range of technology service providers offering solutions, from factory installed to aftermarket, to Carsharing operators. Currently, more than 15 technology providers cater specifically to the Carsharing ...

Europe is a mature market for software and services in the field of analytical instruments. While this market is dominated by a handful of players, there is still a lot of potential for growth. This research service aims to capture the current picture of the European analytical software and services market, updating key facts and trends from earlie...

30 Jul 2019  |  Europe  |  Market Research

Information Technology/Operational Technology (IT/OT) Security Convergence in the Smart Building Technology Market, Forecast to 2022

Digitalization and Cyberattacks driving adoption of IT/OT Security in Smart Buildings

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Automation, IoT, and digitalization are rapidly changing, and enterprise operations and building operations have not made an exception either. Today, smart devices control building management activities including temperature control, access control, lighting control, communication, and safety systems in many enterprises. At the same time, such conv...

This research service provides a qualitative and quantitative analysis for interventional oncology technologies market in Europe. The rise in aging population and increased occurrence of cancer - liver , lung, kidney, breast and prostrate across the globe has increased the demand for the treatment of cancer using minimally invasive technologies. Th...

This study analyses the European market for Surface Mount Technology Placement Equipment, identifying the key challenges, drivers and restraints, the different product segments and end-user verticals, the key participants, market shares, competitive structure and the major technology trends. It details historical market revenues and growth rates fr...

The market for microencapsulation technologies is very fragmented. The bespoke nature of product developments in this field leads to a market in which many applications of the technology are unique to particular companies, making market definitions difficult. However, certain industrial areas have been identified where the use of microencapsulati...