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Search results for: 'cems'

Search results for: 'cems'

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08 Jul 2021 | Asia Pacific | Market Research

Philippines Telecommunications Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...

$4,950.00

Special Price $3,712.50 save 25 %

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29 Jan 2020 | Asia Pacific | Market Research

Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day and Symposium, 2019

Cisco Weaving Artificial Intelligence (AI) Technologies to Drive Contact Center Success

Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...

$1,500.00

Special Price $1,125.00 save 25 %

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