Search results for: 'manag trend'

Latin America faces several waste management problems, with recycling rates that do not exceed 10%, a large number of open-air dumps, high levels of informality in the workplace, and more than 40% of incorrectly managed waste. Finding a solution to this problem is imperative due to new transformative Mega Trends, such as sustainability and the circ...

While this deliverable focuses on Brazil, it is part of the larger 7-nation, 6-industry survey. The complete Voice of the Enterprise Security Customer survey by Frost & Sullivan samples organizations across major international business regions and is based on responses from 2,448 CISOs and key security decision-makers. The nations surveyed are Japa...

The municipal waste management services market in Brazil is growing. The federal government has implemented public policies and plans, such as the National Basic Sanitation Plan (PLANSAB), to universalize basic sanitation and increase municipal waste collection levels by 2033. It aims to improve differentiated waste collection rates and eliminate i...

Due to high growth rates, the Brazilian MDM market has attracted the attention of companies that provide this service. The CAGR is expected to be 11.9% from 2014 to 2020 as MDM is a new trend that is mainly driven by BYOD and providers looking to secure new revenue sources. The objectives of this study are to provide an overview of the Brazilian...

This Frost Radar™ examining the Latin American customer experience (CX) management landscape includes outsourcing services delivered in each local market and those from Latin American locations to countries overseas. CX management, a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing...

As new trends and technologies are being implemented and utilized by Latin American companies, new and complex vulnerabilities are becoming a reality. As such, MSS services are becoming increasingly important. Although budget for security is still a problem, as most companies are not able to gauge the return on investment (ROI) that investing in se...

The market for CX management is anticipated to grow during the forecast period, mainly due to the rising awareness that CX is a powerful tool for gaining a competitive edge and companies' growing desire to outsource their CX operations.The advent of generative AI (Gen AI) technology has the potential to upend this sector. This technology can signif...

During the forecast period (2024-2029), the customer experience management (CXM) market in Latin America and the Caribbean (LAC) will expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation among businesses to outsource their CX activities. This market is poise...

During the past decade, Latin America has shown tremendous growth supported by the strong macroeconomic reforms implemented during the 1990s. In addition to strong fiscal reform, external demand for the significant wealth of Latin America’s natural resources has pushed the region to the frontiers of development. Frost and Sullivan has identified Me...