Search results for: 'management contracting facility management'

Latin America faces several waste management problems, with recycling rates that do not exceed 10%, a large number of open-air dumps, high levels of informality in the workplace, and more than 40% of incorrectly managed waste. Finding a solution to this problem is imperative due to new transformative Mega Trends, such as sustainability and the circ...

This research service presents an overview and analysis of the Latin American Contract Research Organization (CRO) market with a focus on Argentina, Brazil, and Mexico. It provides country revenue by phase, therapeutic type, and region. The study discusses key challenges and emerging market trends, while providing detailed information on support se...

This Frost Radar™ examining the Latin American customer experience (CX) management landscape includes outsourcing services delivered in each local market and those from Latin American locations to countries overseas. CX management, a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing...

The market for CX management is anticipated to grow during the forecast period, mainly due to the rising awareness that CX is a powerful tool for gaining a competitive edge and companies' growing desire to outsource their CX operations.The advent of generative AI (Gen AI) technology has the potential to upend this sector. This technology can signif...

The municipal waste management services market in Brazil is growing. The federal government has implemented public policies and plans, such as the National Basic Sanitation Plan (PLANSAB), to universalize basic sanitation and increase municipal waste collection levels by 2033. It aims to improve differentiated waste collection rates and eliminate i...

During the forecast period (2024-2029), the customer experience management (CXM) market in Latin America and the Caribbean (LAC) will expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation among businesses to outsource their CX activities. This market is poise...

The Brazilian market for technology services has been readjusted to meet new demands since end-user companies require services that can provide high value add, can be quickly implemented, and are offered at more competitive prices. Companies across industry verticals have different technology maturity levels and look for service providers who have ...

This Frost Radar™ examines the Latin American customer experience (CX) management landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. It encompasses the services delivered in each local market and those from Latin American locations to countries overseas. CX management is a subse...

This is a market insight article that discusses the current state of Brazilian asset management industry and the road ahead.