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China’s autonomous and connected mobility market is undergoing a transition. The top challenges it faces include technical obstacles, such as perception technology and control algorithms; data privacy, protection, and security laws and regulations issued in the pre-autonomous driving era; and high manufacturing and operating costs. As a result, man...

13 Jul 2021  |  Asia Pacific  |  Market Research

Southeast Asia Facilities Management Emerging Business Models and Growth Opportunities

Digitally-Led Business Models Create New Opportunities in Service Advancements

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COVID-19 severely affects all facilities management (FM) end-user segments. The Southeast Asian FM market revenue declined by 3.7% in 2020 due to the pandemic. As the market gradually recovers over the forecast period, competition is expected to intensify and accelerate the need for innovation in FM services. FM market participants in Southeast Asi...

Customer experience (CX) platforms serve as the operational and intelligence layer through which organizations manage, orchestrate, and continuously optimize customer interactions across every channel and touchpoint. As contact centers evolve beyond traditional voice interactions to include digital self-service, AI-driven resolutions, and proactive...

In the last 5 years, the Chinese government has tightened vehicle data collection, data protection, data privacy, and cybersecurity through a series of laws and regulations. Frost & Sullivan recognizes that all electronic hailing (eHailing) platform providers in China must assess these regulations and update their business operations and strategies...

The Asia-Pacific (APAC) water technology market, comprised of equipment and software products required for the treatment, distribution, and monitoring of water and wastewater (WWW) treatment plants and network used by municipal and industrial end users, is growing steadily driven by region-wide improvements in environmental regulations and investme...

This database gives detailed information on the current and forecasted penetration levels of key automotive technologies in the Indonesian automotive market for the period 2012–2021. The worksheets in the database include research methodology, technology definitions, total technology penetration levels, vehicle sales and penetration levels, and sa...

We spend a significant amount of time commuting each day as we go about our daily lives; time that we would rather spend doing other things. With the advent of ubiqiutous connectivity, we are now able to do just that using our smart devices within our cars; activities like watching a streaming video clip on-the-go or reading our emails. The connect...

17 Jun 2020  |  Asia Pacific  |  Market Research

Business Model Innovations in the Building Construction Industry, 2020

Technological Advancement and a Vision for Sustainability will Drive Change in Building Construction Business Models

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Asia-Pacific is expected to record substantial building construction development in the next five years despite some impact from the COVID-19 pandemic in 2020. This is mainly impacted by the rapid urbanization and heavy investment in the region. The building construction industry is facing several challenges such as declined project productivit...

The future of customer experience (CX) platforms revolves around the simplification of customer journey and enhancement of customer interactions while aligning with customer expectations and cost control. Organizations in the Asia-Pacific region are entering a decisive stage in their CX journey. Customers now demand empathetic, personalized, and se...