Competitive Strategies for the Future


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Table of Contents

Competitive Strategies for the FutureUtility Meter MarketsDevelop Units Suited for and Targeted to the Residential MarketAdjusting to an Increasing M&A EnvironmentRemaining Cost Competitive and Adding Service OptionsUtility Customer Information System MarketsOverviewVendor Shift from Revenue Collection (CIS) To Customer Relationship Management (CRM)Long-term strategy: Develop a Complete CRM Solution In-house Rather than Integrating Best-of-breed ModulesShort-term strategy: Pursue Systems Integration as an Integrator or Supplier to an IntegratorAutomated Meter Reading MarketsStrategic Alliances Improve Long-term Growth PotentialImprove Fixed Wireless Network OfferingsPrepare for Increased InteroperabilityEarly Market Leadership RewardedIndustry NewsJune NewsAppendixDefinitions

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