Digital Transformation in the Global Retail Sector

Digital Transformation in the Global Retail Sector

Technology-driven Transformation is Reshaping Retail

RELEASE DATE
26-Jul-2017
REGION
Global
Research Code: MC4C-01-00-00-00
SKU: IT03427-GL-MR_20458

$3,000.00

Special Price $2,250.00 save 25 %

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SKU
IT03427-GL-MR_20458

$3,000.00

$2,250.00 save 25 %

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Description

This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an original perspective on how technology trends, MegaTrends and industry trends are driving the digital transformation of retail. The rise of eCommerce, online marketplaces, and subscription models have been complementing, while also disrupting and eroding traditional retail. Brick-and-mortar retailers are responding to the challenge and embracing technology to enhance their physical assets to create seamless, immersive, and multi-sensorial shopping experiences. Technology has become pervasive and is ‘transforming every company into an IT company’ as the saying has been for some time. Considering that a key driver for companies to engage in this digital transformation is the need to improve the customer experience, retailers as the archetypal customer-facing industry are particularly exposed to escalating expectations driven by digital technology, online and integrated omni-channel commerce. Retailers that fail to initiate a holistic and reasoned engagement with emerging technology that is reshaping the industry will fall behind. They will become unable to meet their customers’ expectations and fade into irrelevance or fully perish. This research service takes retailers and other readers on an exploratory journey through technology and technology-related changes in retail to provide orientation in this fast-evolving environment.

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Table of Contents

Strategic Imperatives for Growth in the Retail Industry—Aligning Your Objectives and Digital Transformation Strategy

Digital Transformation, Mega Trends and Industry Trends

Game-Changing Technologies

Top Drivers for IT Investment

Executive Summary—Current State and Future Outlook

Frost & Sullivan Digital Transformation Framework

Digital Transformation Framework

4 Areas of Digital Transformation in Retail

Perfect Personalisation

Mobile and Ambient Commerce

Immersive Experiences

Non-human agents

Impact of Digital Transformation Trends

Overview of the Mega Trends that F&S is tracking in 2017

Mega Trends Affecting Retail

Mega Trends Roadmap

Industry Trend Categories

Integrated Commerce

Customer Experience is King

Non-Traditional New Entrants

Changing Role of the Store

New Business Models—A Platforms’ Tale

5 Companies to Watch

Amazon

Audi

Google

Ocado

RetailNext

Game Changing Technologies

Timeline of AI and Robotics in Retail

Timeline of AR & VR in in Retail

Timeline of BDA in Retail

Timeline of Cloud Computing in Retail

Timeline of Mobiles & Wearables in Retail

Timeline of Internet of Things in Retail

Key Conclusions and Future Outlook

The Last Word—3 Big Predictions

Legal Disclaimer

List of Figures
  • 1. Digital Transformation in Retail: Technology Drivers, Global, 2016 and 2025
  • 2. Digital Transformation in Retail: Impact of Trends by Region, Global, 2017–2025
  • 3. Digital Transformation in Retail: Mega Trends Roadmap, Global, 2016–2025
  • 4. Digital Transformation in Retail Industry: Key Conclusions and Future Outlook, Global, 2016–2025
List of Charts
  • 1. Digital Transformation in Retail: Top Drivers for IT Investment, Global, 2016 and 2018
Related Research
This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an original perspective on how technology trends, MegaTrends and industry trends are driving the digital transformation of retail. The rise of eCommerce, online marketplace platforms, and subscription models, for example, have been complementing, but also disrupting and eroding traditional retail. Bricks and mortar retailers must respond to the challenge by embracing technology to enhance their physical assets to efficiently create an seamless personalised, immersive, and multi-sensorial shopping experiences. Technology is becoming pervasive and is ‘transforming every company into an IT company’ as the saying has been for some years. Considering that the most important driver for companies to engage in this digital transformation is the need to improve the customer experience, retailers as the archetypal customer-facing industry are particularly exposed to escalating expectations driven by digital technology, online and integrated omni-channel commerce. Retailers that fail to embark on a holistic and reasoned engagement with emerging technology that is reshaping and upending the industry will fall behind. They will become unable to meet their customers’ expectations and fade into irrelevance or fully perish. This research service takes retailers and other readers on an exploratory journey through technology and technology-related changes in the retail environment to provide orientation in this fast-evolving environment.
More Information
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Table of Contents | Executive Summary~ || Strategic Imperatives for Growth in the Retail Industry—Aligning Your Objectives and Digital Transformation Strategy~ || Digital Transformation, Mega Trends and Industry Trends~ || Game-Changing Technologies~ || Top Drivers for IT Investment~ || Executive Summary—Current State and Future Outlook~ | A Framework for Digital Transformation~ || Frost & Sullivan Digital Transformation Framework~ || Digital Transformation Framework~ ||| Digital Ecosystem~ ||| Business Functions~ ||| Business Models~ | New Business Models and Use Cases in Retail~ || 4 Areas of Digital Transformation in Retail~ || Perfect Personalisation~ || Mobile and Ambient Commerce~ || Immersive Experiences~ || Non-human agents~ || Impact of Digital Transformation Trends~ | Driving Forces of Digital Transformation in Retail~ || Overview of the Mega Trends that F&S is tracking in 2017~ || Mega Trends Affecting Retail~ || Mega Trends Roadmap~ || Industry Trend Categories~ || Integrated Commerce~ || Customer Experience is King~ || Non-Traditional New Entrants~ || Changing Role of the Store~ || New Business Models—A Platforms’ Tale~ | 5 Companies to Watch~ || 5 Companies to Watch~ || Amazon~ || Audi~ || Google~ || Ocado~ || RetailNext~ | Technologies Enabling Innovation in Retail~ || Game Changing Technologies~ || Timeline of AI and Robotics in Retail~ || Timeline of AR & VR in in Retail~ || Timeline of BDA in Retail~ || Timeline of Cloud Computing in Retail~ || Timeline of Mobiles & Wearables in Retail~ || Timeline of Internet of Things in Retail~ | Summary & Recommendations—Transform or be Disrupted~ || Key Conclusions and Future Outlook~ || The Last Word—3 Big Predictions~ || Legal Disclaimer~ | The Frost & Sullivan Story~
List of Charts and Figures 1. Digital Transformation in Retail: Technology Drivers, Global, 2016 and 2025~ 2. Digital Transformation in Retail: Impact of Trends by Region, Global, 2017–2025~ 3. Digital Transformation in Retail: Mega Trends Roadmap, Global, 2016–2025~ 4. Digital Transformation in Retail Industry: Key Conclusions and Future Outlook, Global, 2016–2025~| 1. Digital Transformation in Retail: Top Drivers for IT Investment, Global, 2016 and 2018~
Author Martin Hoff ter Heide
Industries Information Technology
WIP Number MC4C-01-00-00-00
Is Prebook No