06-May-2010
Europe
Market Research
N758-01-00-00-00
IT02143-EU-MR_11898
This research service looks at market trends, drivers, and restraints for the EMEA contact centre outsourcing market. It also provides market size, market segmentation, revenue forecasts, outsourced seats breakdown by country/region, and market share by major market participants. The EMEA regional breakdown includes UK, Germany, France, Spain, Italy, Benelux, Scandinavia, Eastern Europe, Russia, Rest of Europe, and Middle East and Africa. Tier I vendors are profiled and considerations for market penetration and growth are proposed.
Summary of Major Findings
- Market Overview
- Market Trends
- Technology Trends
- Industry Challenges
- Market Drivers
- Market Restraints
Market Forecasts
- Revenue Forecasts
- Agent Seat Forecasts
- Pricing Models
Competitive Analysis
- Competitive Structure
- Market Share
- Vendor Profiles A - G
- Vendor Profiles H - Z
- Growth Strategies
Speak directly with our analytics experts for tailored recommendations.
Recent related Information Technology research
25 Sep 2026 | Global | Frost Radar
Frost Radar™: Demand-Side Platforms, 2026
Demand-side platforms (DSPs) have evolved from programmatic buying tools into the decisioning infrastructure through which advertisers plan, execute, optimize, and measure campaigns across connected television, display, video, audio, digital out-of-home, and commerce media. Frost & Sullivan estimate...
25 Sep 2026 | Global | Technology Research
Growth Opportunities in AI Robotics, GPU Cloud, Reinforcement Learning, Blockchain Intelligence & Developer API, Geospatial and Agentic Conversational AI
This edition of the IT, Computing and Communication Technology Opportunity Engine captures developments related to Unified AI robotics, Hybrid GPU cloud and MLOps, Production inference stack, Full-stack reinforcement-learning compute, AI Infrastructure, Computer Vision, Software-Defined Applications...
24 Sep 2026 | Global | Customer Research
UCC Buyers’ Perspective: Investment Priorities in 2026 and Beyond
This research examines enterprise buyer priorities, investment plans, and purchasing behaviors related to Unified Communications and Collaboration (UCC) technologies through 2029, based on Frost & Sullivan’s 2026 global Information Technology Decision-Maker (ITDM) survey. The study explores how orga...
23 Sep 2026 | Global | Market Research
Growth Opportunities for Agentic AI in Telco Business Support Systems
AI has been embedded in telecommunications for over a decade, initially through rule-based automation and early machine learning applied to network optimization, fraud detection, and customer analytics. Even before 5G, CSPs used AI to enable self-optimizing networks (SON), predictive maintenance, an...
22 Sep 2026 | Global | Market Research
Cellular IoT and Low-Power Wide-Area Network (LPWAN) Market, Global, 2025–2031
This Frost & Sullivan study analyzes the global cellular IoT and LPWAN market between 2025 and 2031, covering traditional cellular IoT (2G/3G, 4G, and 5G), massive cellular IoT (NB-IoT, LTE-M, and 5G RedCap), and massive non-licensed LPWAN technologies (LoRaWAN, Sigfox, and other standards). The ana...
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Industries | Information Technology |
| WIP Number | N758-01-00-00-00 |
| Is Prebook | No |
EMEA Contact Centre Outsourcing Markets
$4,950.00
Special Price $3,712.50 save 25 %