Frost Radar™: B2B Marketing Automation Platforms, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
29-Aug-2025
Global
Frost Radar
KB65-01-00-00-00
IT_2025_33756
This Frost Radar™ assesses providers offering comprehensive solutions to automate and optimize demand generation programs, multichannel customer engagement campaigns, and performance analytics across business environments. It highlights companies enabling seamless lead management, customer engagement campaigns, and integration with other enterprise software, such as customer relationship management tools, enterprise resource planning solutions, eCommerce services, and advertising platforms.
Marketing automation platforms are software solutions that help businesses streamline and elevate their marketing and commercial operations by optimizing lead management and customer engagement activities. As B2B sales processes become more sophisticated, companies from a wide array of verticals are using marketing automation solutions to create, manage, distribute, and optimize leads, which is ultimately boosting their commercial outcomes. The platforms also empower companies to better orchestrate user engagement activations across multiple channels, including email, websites, and social media, and implement advanced data analytics to analyze, measure, and maximize campaign results.
From hundreds of competitors, Frost & Sullivan independently selected the top 10 operators to benchmark in this Frost Radar™ analysis. Each has been operating in the market for at least 5 years, has demonstrated a commitment to innovating in this ever-changing ecosystem, and had annual revenue at or above $175 million in 2024.
Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of each company on the Frost Radar™ considering their strengths and the opportunities that best fit those strengths.
Author: Alaa Saayed
Strategic Imperative and Growth Environment
Strategic Imperative
- The Frost Radar™ for B2B marketing automation platforms (MAP) assesses providers offering comprehensive solutions to automate and optimize demand generation programs, multichannel customer engagement campaigns, and performance analytics across business environments. It highlights companies enabling seamless lead management, customer engagement campaigns, and integration with other enterprise software, such as customer relationship management (CRM) tools, enterprise resource planning (ERP) solutions, eCommerce services, and advertising platforms.
- MAPs are software solutions that help businesses streamline and elevate their marketing and commercial operations by optimizing lead management and customer engagement activities. As B2B sales processes become more sophisticated, companies from a wide array of verticals are starting to adopt marketing automation solutions. A growing number of organizations are already leveraging MAPs to create, manage, distribute, and optimize leads, which is ultimately boosting their commercial outcomes.
- These platforms also empower companies to better orchestrate user engagement activations across multiple channels, including email, SMS messages, websites, and social media, as well as implement advanced data analytics to analyze, measure, and maximize campaign results.
- Forward-looking MAP vendors are capitalizing on cutting-edge technologies, such as artificial intelligence (AI), generative AI, and machine learning (ML) to gain efficiencies and reduce manual tasks. Many providers are using AI and predictive analytics to develop AI agents, intelligent lead scoring, customer segmentation, and content recommendations.
Growth Environment
- Frost & Sullivan found that the global B2B MAP market experienced significant growth during the past four years. Revenue increased 17.5% year over year (YoY) in 2024 to exceed $6.7 billion.
- Leading MAP vendors witnessed explosive growth during 2021 and 2022, with some companies in the space achieving YoY growth rates of about 50%. Geopolitical and macroeconomic turmoil decelerated growth in 2023 and 2024, but top MAPs are still experiencing double-digit revenue growth.
- For the next five years, Frost & Sullivan expects the market to continue expanding. Customers’ demand for personalized marketing experiences, the need for multichannel campaigns, and the pressure to achieve better commercial outcomes with tighter budgets will propel the use of MAP solutions.
- To ensure future growth, companies need to adapt their solutions as user data regulations evolve. MAPs with built-in functionalities for compliance, especially with the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), are better positioned to scale in the market.
- MAP solutions incorporating a modular infrastructure and easy implementation process are expected to better penetrate the market by permitting customers to leverage previous tech investments and support seamless integrations with other enterprise solutions.
ActiveCampaign
Adobe
Brevo
Creatio
Freshworks
HubSpot
Microsoft
Oracle
Salesforce
Zoho
Best Practices
Growth Opportunities
Significance of Being on the Frost Radar™
Frost Radar™ Empowers the CEO’s Growth Team
Frost Radar™ Empowers Investors
Frost Radar™ Empowers Customers
Frost Radar™ Empowers the Board of Directors
Frost Radar™: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform
Growth Index
Growth Index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user focused sales and marketing strategies.
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Market Share (previous 3 years)
This is a comparison of a company’s market share relative to its competitors in a given market space for the previous 3 years. -
Revenue Growth (previous 3 years)
This is a look at a company’s revenue growth rate for the previous 3 years in the market/industry/category that forms the context for the given Frost Radar™. -
Growth Pipeline
This is an evaluation of the strength and leverage of a company’s growth pipeline system to continuously capture, analyze, and prioritize its universe of growth opportunities. -
Vision and Strategy
This is an assessment of how well a company’s growth strategy is aligned with its vision. Are the investments that a company is making in new products and markets consistent with the stated vision? -
Sales and Marketing
This is a measure of the effectiveness of a company’s sales and marketing efforts in helping it drive demand and achieve its growth objectives.
Innovation Index
Innovation Index (II) is a measure of a company’s ability to develop products/ services/ solutions (with a clear understanding of disruptive Mega Trends) that are globally applicable, are able to evolve and expand to serve multiple markets and are aligned to customers’ changing needs.
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INNOVATION SCALABILITY
This determines whether an organization’s innovations are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals. -
RESEARCH AND DEVELOPMENT
This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline. -
PRODUCT PORTFOLIO
This is a measure of a company’s product portfolio, focusing on the relative contribution of new products to its annual revenue. -
MEGATRENDS LEVERAGE
This is an assessment of a company’s proactive leverage of evolving, long-term opportunities and new business models, as the foundation of its innovation pipeline. -
CUSTOMER ALIGNMENT
This evaluates the applicability of a company’s products/services/solutions to current and potential customers, as well as how its innovation strategy is influenced by evolving customer needs.
Significance of Being on the Frost Radar™
Companies plotted on the Frost RadarTM are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.
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GROWTH POTENTIAL
Your organization has significant future growth potential, which makes it a Company to Action. -
BEST PRACTICES
Your organization is well positioned to shape Growth Pipeline™ best practices in your industry. -
COMPETITIVE INTENSITY
Your organization is one of the key drivers of competitive intensity in the growth environment. -
CUSTOMER VALUE
Your organization has demonstrated the ability to significantly enhance its customer value proposition. -
PARTNER POTENTIAL
Your organization is top of mind for customers, investors, value chain partners, and future talent as a significant value provider.
Speak directly with our analytics experts for tailored recommendations.
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Marketing automation platforms are software solutions that help businesses streamline and elevate their marketing and commercial operations by optimizing lead management and customer engagement activities. As B2B sales processes become more sophisticated, companies from a wide array of verticals are using marketing automation solutions to create, manage, distribute, and optimize leads, which is ultimately boosting their commercial outcomes. The platforms also empower companies to better orchestrate user engagement activations across multiple channels, including email, websites, and social media, and implement advanced data analytics to analyze, measure, and maximize campaign results.
From hundreds of competitors, Frost & Sullivan independently selected the top 10 operators to benchmark in this Frost Radar™ analysis. Each has been operating in the market for at least 5 years, has demonstrated a commitment to innovating in this ever-changing ecosystem, and had annual revenue at or above $175 million in 2024.
Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of each company on the Frost Radar™ considering their strengths and the opportunities that best fit those strengths.
Author: Alaa Saayed
| Deliverable Type | Frost Radar |
|---|---|
| Industries | Information Technology |
| No Index | No |
| Is Prebook | No |
| Keyword 1 | enterprise marketing automation |
| Keyword 2 | customer engagement automation |
| Keyword 3 | demand generation automation |
| Podcast | No |
| Predecessor | None |
| WIP Number | KB65-01-00-00-00 |