Frost Radar™: Managed Cloud Services, 2025

Information Technology Frost Radar™: Managed Cloud Services, 2025

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines


RELEASE DATE
02-May-2025
REGION
Global
DELIVERABLE TYPE
Frost Radar

RESEARCH CODE
KAAA-01-00-00-00
SKU
IT_2025_33470
Yes
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Frost Radar™: Managed Cloud Services, 2025
Published on: 02-May-2025 | SKU: IT_2025_33470

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Frost & Sullivan defines managed services as subscription-based services in which a third-party provider contributes technology, infrastructure, and expertise; the enterprise and provider generally share control and oversight of application performance. Early managed services allowed enterprises to offload routine management tasks, but today’s complex IT landscape can require expertise that the business does not have in-house. Managed service providers (MSPs) bridge the expertise gap with knowledgeable professionals who work in partnership with the enterprise IT organization to meet business goals.

The market for managed cloud services remains highly competitive, spanning diverse categories of players. Large system integrators continue to expand their cloud-focused offerings, while technology and business services firms leverage cross-industry expertise. Mid-market providers compete by focusing on agility, niche capabilities, and cost-effective solutions.

The rise of generative AI has added another layer of competition, with MSPs racing to integrate AI-driven solutions as enterprise demands evolve. In 2024, competitive intensity escalated, driven by innovation in AI, automation, and data services. To remain relevant, MSPs must offer advanced, differentiated solutions that meet client demands for AI readiness, cost optimization, and accelerated cloud modernization.

Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of each company on the Frost Radar™ considering their strengths and the opportunities that best fit those strengths.

Author: Anisha Vinny

Atos/Eviden

Bespin Global

CDW

DXC Technology

Fujitsu

IBM

Kyndryl

LTIMindtree

Megazone Cloud

NTT DATA

Rackspace

Frost Radar: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform

Significance of Being on the Frost Radar

Frost Radar Empowers the CEO’s Growth Team

Frost Radar Empowers Investors

Frost Radar Empowers Customers

Frost Radar Empowers the Board of Directors

Frost Radar™: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform

Growth Index

Growth Index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user focused sales and marketing strategies.

  • Market Share (previous 3 years)
    This is a comparison of a company’s market share relative to its competitors in a given market space for the previous 3 years.
  • Revenue Growth (previous 3 years)
    This is a look at a company’s revenue growth rate for the previous 3 years in the market/industry/category that forms the context for the given Frost Radar™.
  • Growth Pipeline
    This is an evaluation of the strength and leverage of a company’s growth pipeline system to continuously capture, analyze, and prioritize its universe of growth opportunities.
  • Vision and Strategy
    This is an assessment of how well a company’s growth strategy is aligned with its vision. Are the investments that a company is making in new products and markets consistent with the stated vision?
  • Sales and Marketing
    This is a measure of the effectiveness of a company’s sales and marketing efforts in helping it drive demand and achieve its growth objectives.

Innovation Index

Innovation Index (II) is a measure of a company’s ability to develop products/ services/ solutions (with a clear understanding of disruptive Mega Trends) that are globally applicable, are able to evolve and expand to serve multiple markets and are aligned to customers’ changing needs.

  • INNOVATION SCALABILITY
    This determines whether an organization’s innovations are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals.
  • RESEARCH AND DEVELOPMENT
    This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline.
  • PRODUCT PORTFOLIO
    This is a measure of a company’s product portfolio, focusing on the relative contribution of new products to its annual revenue.
  • MEGATRENDS LEVERAGE
    This is an assessment of a company’s proactive leverage of evolving, long-term opportunities and new business models, as the foundation of its innovation pipeline.
  • CUSTOMER ALIGNMENT
    This evaluates the applicability of a company’s products/services/solutions to current and potential customers, as well as how its innovation strategy is influenced by evolving customer needs.

Significance of Being on the Frost Radar™

Companies plotted on the Frost RadarTM are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.

  • GROWTH POTENTIAL
    Your organization has significant future growth potential, which makes it a Company to Action.
  • BEST PRACTICES
    Your organization is well positioned to shape Growth Pipeline™ best practices in your industry.
  • COMPETITIVE INTENSITY
    Your organization is one of the key drivers of competitive intensity in the growth environment.
  • CUSTOMER VALUE
    Your organization has demonstrated the ability to significantly enhance its customer value proposition.
  • PARTNER POTENTIAL
    Your organization is top of mind for customers, investors, value chain partners, and future talent as a significant value provider.

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Purchase includes:
  • Report download
  • Growth Dialog™ with our experts

Growth Dialog™

A tailored session with you where we identify the:
  • Strategic Imperatives
  • Growth Opportunities
  • Best Practices
  • Companies to Action

Impacting your company's future growth potential.

Frost & Sullivan defines managed services as subscription-based services in which a third-party provider contributes technology, infrastructure, and expertise; the enterprise and provider generally share control and oversight of application performance. Early managed services allowed enterprises to offload routine management tasks, but today’s complex IT landscape can require expertise that the business does not have in-house. Managed service providers (MSPs) bridge the expertise gap with knowledgeable professionals who work in partnership with the enterprise IT organization to meet business goals.

The market for managed cloud services remains highly competitive, spanning diverse categories of players. Large system integrators continue to expand their cloud-focused offerings, while technology and business services firms leverage cross-industry expertise. Mid-market providers compete by focusing on agility, niche capabilities, and cost-effective solutions.

The rise of generative AI has added another layer of competition, with MSPs racing to integrate AI-driven solutions as enterprise demands evolve. In 2024, competitive intensity escalated, driven by innovation in AI, automation, and data services. To remain relevant, MSPs must offer advanced, differentiated solutions that meet client demands for AI readiness, cost optimization, and accelerated cloud modernization.

Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of each company on the Frost Radar™ considering their strengths and the opportunities that best fit those strengths.

Author: Anisha Vinny
More Information
Deliverable Type Frost Radar
Industries Information Technology
No Index No
Is Prebook No
Keyword 1 Managed Cloud Market Report
Keyword 2 Cloud Infrastructure Services
Keyword 3 IaaS Providers Benchmark
Podcast No
Predecessor KA6F-01-00-00-00
WIP Number KAAA-01-00-00-00