Frost Radar™: Multichannel Marketing Hubs, 2024

Healthcare Frost Radar™: Multichannel Marketing Hubs, 2024

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

INDUSTRY
Healthcare

RELEASE DATE
14-May-2024
REGION
Global
DELIVERABLE TYPE
Frost Radar

RESEARCH CODE
KA0B-01-00-00-00
SKU
HC_2024_714
Yes
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Frost Radar™: Multichannel Marketing Hubs, 2024
Published on: 14-May-2024 | SKU: HC_2024_714

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The Frost Radar™ for the multichannel marketing hub (MMH) industry analyzes providers offering software solutions that help companies streamline and enhance marketing efforts across multiple channels. It plots 12 selected providers based on 10 growth and innovation criteria, comprising quantitative and qualitative factors.

The vertical Growth Index is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective sales and marketing strategies. For growth performance and track record, Frost & Sullivan analysts consider each company’s year-end revenue for 2020, 2021, 2022, and 2023. Those metrics were added to three additional qualitative metrics—growth pipeline, vision and strategy, and sales and marketing—to determine the positioning of each company on the Growth Index.

The horizontal Innovation Index is a measure of a company’s ability to develop products/features/services/solutions (with a clear understanding of disruptive megatrends) that are globally applicable, able to evolve and expand to serve multiple markets, and aligned to customers’ changing needs.

The inclusion criteria for MMH providers are:

• functionalities for campaign management (planning, executing, and optimizing);
• functionalities for integration with other business software (such as customer relationship management, customer data platforms, and marketing analytics);
• functionalities for customer segmentation (based on various criteria such as demographics, behavior, and preferences);
• functionalities for marketing analytics (measurement of campaign performance);
• support for three or more of the following marketing channels: website, social media, email, SMS, and mobile apps;
• annual MMH revenue exceeding $20 million in calendar year 2023; and
• commercial presence in at least two of the following four regions: North America, EMEA, APAC, and Latin America.

Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of each company on the Frost Radar™ considering their strengths and the opportunities that best fit those strengths.

Multichannel Marketing Hubs 2024

  • Multichannel Marketing Hubs

Frost Radar™: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform

Growth Index

Growth Index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user focused sales and marketing strategies.

  • Market Share (previous 3 years)
    This is a comparison of a company’s market share relative to its competitors in a given market space for the previous 3 years.
  • Revenue Growth (previous 3 years)
    This is a look at a company’s revenue growth rate for the previous 3 years in the market/industry/category that forms the context for the given Frost Radar™.
  • Growth Pipeline
    This is an evaluation of the strength and leverage of a company’s growth pipeline system to continuously capture, analyze, and prioritize its universe of growth opportunities.
  • Vision and Strategy
    This is an assessment of how well a company’s growth strategy is aligned with its vision. Are the investments that a company is making in new products and markets consistent with the stated vision?
  • Sales and Marketing
    This is a measure of the effectiveness of a company’s sales and marketing efforts in helping it drive demand and achieve its growth objectives.

Innovation Index

Innovation Index (II) is a measure of a company’s ability to develop products/ services/ solutions (with a clear understanding of disruptive Mega Trends) that are globally applicable, are able to evolve and expand to serve multiple markets and are aligned to customers’ changing needs.

  • INNOVATION SCALABILITY
    This determines whether an organization’s innovations are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals.
  • RESEARCH AND DEVELOPMENT
    This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline.
  • PRODUCT PORTFOLIO
    This is a measure of a company’s product portfolio, focusing on the relative contribution of new products to its annual revenue.
  • MEGATRENDS LEVERAGE
    This is an assessment of a company’s proactive leverage of evolving, long-term opportunities and new business models, as the foundation of its innovation pipeline.
  • CUSTOMER ALIGNMENT
    This evaluates the applicability of a company’s products/services/solutions to current and potential customers, as well as how its innovation strategy is influenced by evolving customer needs.

Significance of Being on the Frost Radar™

Companies plotted on the Frost RadarTM are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.

  • GROWTH POTENTIAL
    Your organization has significant future growth potential, which makes it a Company to Action.
  • BEST PRACTICES
    Your organization is well positioned to shape Growth Pipeline™ best practices in your industry.
  • COMPETITIVE INTENSITY
    Your organization is one of the key drivers of competitive intensity in the growth environment.
  • CUSTOMER VALUE
    Your organization has demonstrated the ability to significantly enhance its customer value proposition.
  • PARTNER POTENTIAL
    Your organization is top of mind for customers, investors, value chain partners, and future talent as a significant value provider.

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The Frost Radar for the multichannel marketing hub (MMH) industry analyzes providers offering software solutions that help companies streamline and enhance marketing efforts across multiple channels. It plots 12 selected providers based on 10 growth and innovation criteria, comprising quantitative and qualitative factors. The vertical Growth Index is a measure of a company s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective sales and marketing strategies. For growth performance and track record, Frost & Sullivan analysts consider each company s year-end revenue for 2020, 2021, 2022, and 2023. Those metrics were added to three additional qualitative metrics growth pipeline, vision and strategy, and sales and marketing to determine the positioning of each company on the Growth Index. The horizontal Innovation Index is a measure of a company s ability to develop products/features/services/solutions (with a clear understanding of disruptive megatrends) that are globally applicable, able to evolve and expand to serve multiple markets, and aligned to customers changing needs. The inclusion criteria for MMH providers are: functionalities for campaign management (planning, executing, and optimizing); functionalities for integration with other business software (such as customer relationship management, customer data platforms, and marketing analytics); functionalities for customer segmentation (based on various criteria such as demographics, behavior, and preferences); functionalities for marketing analytics (measurement of campaign performance); support for three or more of the following marketing channels: website, social media, email, SMS, and mobile apps; annual MMH revenue exceeding $20 million in calendar year 2023; and commercial presence in at least two of the following four regions: North America, EMEA, APAC, and Latin America. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar . The publication presents competitive profiles of each company on the Frost Radar considering their strengths and the opportunities that best fit those strengths.
More Information
Deliverable Type Frost Radar
Author Franco Bernasconi
Industries Healthcare
No Index No
Is Prebook No
Keyword 1 Multichannel Marketing Hubs
Keyword 2 Multichannel Marketing
Keyword 3 Multichannel Campaign
Podcast No
WIP Number KA0B-01-00-00-00