Analysis from the 2021 Frost & Sullivan Global AI Survey
04-Mar-2022
Global
Customer Research
PCDD-01-00-00-00
IT04489-GL-CR_26349
AI holds the potential to deliver significant benefits for economies and societies—from enabling new business models and driving operational efficiencies to the provision of accurate predictive outcomes.
As AI promises to create immense value, organizations have started adopting it. However, the deployment of AI is a journey as organizations start from the exploration of relevant technologies and use-cases to the ubiquitous embedding of the technology across business functions. Therefore, it is important to analyze organizations' readiness or maturity for technology deployment.
Frost & Sullivan has developed a 4-stage AI maturity framework that considers multiple dimensions such as AI strategy and roadmap articulation; data readiness; regulatory, compliance, and policy alignment; and stage of technology and deployment. To assess AI maturity, Frost & Sullivan conducted a global survey with more than 700 organizations, whose maturity levels were analyzed. The study highlights the key findings in terms of AI maturity.
The study offers technology vendors and service providers a perspective on AI readiness with regard to select parameters to assess potential opportunities to create customer value and help end users understand the level of maturity in the overall landscape.
Author: Piotr Juszczyk
AI Maturity Framework
AI Maturity Framework (continued)
Key Findings
AI Maturity by Region
AI Maturity by Industry
AI Maturity—Dimensions
Strategy and Roadmap Articulation
Strategy and Roadmap Articulation (continued)
Data Readiness
Regulatory, Compliance, and Policy Alignment
Technology Implementation
Enterprises Seek Data Migration and Integration Support and Create New Opportunities for Third-party Service Providers
IT Service Providers are in a Good Position to Monetize Growth Opportunities, Given their Integration Capabilities, Focus on Emerging Technologies, and Industry Knowledge
In Addition to Product/Service Quality, Technology Vendors and Service Providers will Need to Focus on Data Security
List of Exhibits
Legal Disclaimer
- AI Survey Respondent Profile, Global, 2021
- AI Maturity by Region, Global, 2021
- AI Maturity by Industry, Global, 2021
- AI Maturity Segmentation, Global, 2021
- Strategy and Roadmap Articulation, Global, 2021
- Stakeholders Driving Business Goals and Outcomes of AI, Global, 2021
- Data Regulatory, Compliance, and Policy Requirements for AI, Global, 2021
- AI Implementation, Global, 2021
- Mode of AI Solution Procurement, Global, 2021
- Key Factors in Choosing an AI Vendor/Service Provider, Global, 2021
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| Deliverable Type | Customer Research |
|---|---|
| Author | Nishchal Khorana |
| GPS Codes | 9705-C1 |
| Industries | Information Technology |
| No Index | No |
| Is Prebook | No |
| List of Charts and Figures | AI Survey Respondent Profile, Global, 2021~ AI Maturity by Region, Global, 2021~ AI Maturity by Industry, Global, 2021~ AI Maturity Segmentation, Global, 2021~ Strategy and Roadmap Articulation, Global, 2021~ Stakeholders Driving Business Goals and Outcomes of AI, Global, 2021~ Data Regulatory, Compliance, and Policy Requirements for AI, Global, 2021~ AI Implementation, Global, 2021~ Mode of AI Solution Procurement, Global, 2021~ Key Factors in Choosing an AI Vendor/Service Provider, Global, 2021~ |
| Podcast | No |
| WIP Number | PCDD-01-00-00-00 |
Global AI Maturity Survey Analysis
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