Analysis from the 2021 Frost & Sullivan Global AI Survey
04-Mar-2022
Global
Customer Research
PCDD-01-00-00-00
IT04489-GL-CR_26349
AI holds the potential to deliver significant benefits for economies and societies—from enabling new business models and driving operational efficiencies to the provision of accurate predictive outcomes.
As AI promises to create immense value, organizations have started adopting it. However, the deployment of AI is a journey as organizations start from the exploration of relevant technologies and use-cases to the ubiquitous embedding of the technology across business functions. Therefore, it is important to analyze organizations' readiness or maturity for technology deployment.
Frost & Sullivan has developed a 4-stage AI maturity framework that considers multiple dimensions such as AI strategy and roadmap articulation; data readiness; regulatory, compliance, and policy alignment; and stage of technology and deployment. To assess AI maturity, Frost & Sullivan conducted a global survey with more than 700 organizations, whose maturity levels were analyzed. The study highlights the key findings in terms of AI maturity.
The study offers technology vendors and service providers a perspective on AI readiness with regard to select parameters to assess potential opportunities to create customer value and help end users understand the level of maturity in the overall landscape.
Author: Piotr Juszczyk
AI Maturity Framework
AI Maturity Framework (continued)
Key Findings
AI Maturity by Region
AI Maturity by Industry
AI Maturity—Dimensions
Strategy and Roadmap Articulation
Strategy and Roadmap Articulation (continued)
Data Readiness
Regulatory, Compliance, and Policy Alignment
Technology Implementation
Enterprises Seek Data Migration and Integration Support and Create New Opportunities for Third-party Service Providers
IT Service Providers are in a Good Position to Monetize Growth Opportunities, Given their Integration Capabilities, Focus on Emerging Technologies, and Industry Knowledge
In Addition to Product/Service Quality, Technology Vendors and Service Providers will Need to Focus on Data Security
List of Exhibits
Legal Disclaimer
- AI Survey Respondent Profile, Global, 2021
- AI Maturity by Region, Global, 2021
- AI Maturity by Industry, Global, 2021
- AI Maturity Segmentation, Global, 2021
- Strategy and Roadmap Articulation, Global, 2021
- Stakeholders Driving Business Goals and Outcomes of AI, Global, 2021
- Data Regulatory, Compliance, and Policy Requirements for AI, Global, 2021
- AI Implementation, Global, 2021
- Mode of AI Solution Procurement, Global, 2021
- Key Factors in Choosing an AI Vendor/Service Provider, Global, 2021
Speak directly with our analytics experts for tailored recommendations.
Recent related IT Services and Applications research
17 Sep 2026 | Global | Market Research
Growth Opportunities in the Western Europe Consumer eSIM Market, 2026–2029
The consumer eSIM market in Western Europe is growing steadily, supported by the rising availability of eSIM-capable devices, particularly smartphones, and expanding travel-related use cases. However, commercialization has yet to translate into mass adoption. Despite Apple’s global launch of an eSIM...
15 Sep 2026 | Global | Technology Research
Growth Opportunities in Workload Identity and Access Management, Non-Human Identity Security, Threat Exposure Management, and Blockchain Security
This edition of the Cyber Security Technology Opportunity Engine (TOE) showcases emerging cybersecurity innovators advancing AI-powered security, identity and access management, data security, threat exposure management, blockchain security, cyber incident response, network protection, and agentic A...
09 Sep 2026 | Global | Technology Research
Unified Cloud Control: The Emergence of Intelligent Multi-Cloud Management Platforms, 2026-2030
This report emerges as the evolution of an integrated cloud manipulation management system as complementary technology for employer cloud manipulation management systems to enable businesses to manage increasingly distributed workloads in public, private, hybrid, edge, and sovereign clouds in one ma...
03 Sep 2026 | Global | Technology Research
Photonic and Optical Computing Chips for AI and Data Center Acceleration
The study evaluates photonic and optical computing technologies as critical enablers of next-generation AI infrastructure, addressing growing bandwidth, latency, power consumption, and scalability constraints associated with copper-based interconnects. The analysis covers photonic integrated circuit...
25 Aug 2026 | Global | Frost Radar
Frost Radar™: Hybrid Cloud Storage Software Platforms, 2026
The hybrid cloud storage software (HCSS) platforms market is evolving from traditional hybrid storage enablement to intelligent distributed data orchestration for data-intensive enterprise environments. HCSS platforms enable unified access, mobility, protection, and policy-driven orchestration acros...
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
| Deliverable Type | Customer Research |
|---|---|
| Author | Nishchal Khorana |
| GPS Codes | 9705-C1 |
| Industries | Information Technology |
| No Index | No |
| Is Prebook | No |
| List of Charts and Figures | AI Survey Respondent Profile, Global, 2021~ AI Maturity by Region, Global, 2021~ AI Maturity by Industry, Global, 2021~ AI Maturity Segmentation, Global, 2021~ Strategy and Roadmap Articulation, Global, 2021~ Stakeholders Driving Business Goals and Outcomes of AI, Global, 2021~ Data Regulatory, Compliance, and Policy Requirements for AI, Global, 2021~ AI Implementation, Global, 2021~ Mode of AI Solution Procurement, Global, 2021~ Key Factors in Choosing an AI Vendor/Service Provider, Global, 2021~ |
| Podcast | No |
| WIP Number | PCDD-01-00-00-00 |
Global AI Maturity Survey Analysis
$2,450.00
Special Price $1,837.50 save 25 %