Global Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence (AI)

Global Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence (AI)

AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth

RELEASE DATE
24-Apr-2023
REGION
Global
Research Code: PE89-01-00-00-00
SKU: IT04693-GL-MT_27597
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Description

In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value.

We identify telcos using AI to enhance network operations, customer experience, and sales and marketing services and increase their product and service portfolio. With the rising deployment of the 5G network and edge infrastructure capabilities, telcos are pivotal in offering industry vertical solutions as part of their Artificial Intelligence of Things (AIoT) enterprise solutions.

The report also highlights the role of telcos in monetizing consumer data for enterprise customers and offering advertising and marketing services that utilize consumer and network data. It identifies growth drivers that will facilitate AI adoption in the telecommunications industry. Notably, the study mentions several growth opportunities, such as AI advisory services, industry/vertical-specific use cases, and conversational AI solutions that market participants can explore.

Author: Hemangi Patel

Table of Contents

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

The Impact of the Top 3 Strategic Imperatives on AI in the Telecommunications Industry

Growth Opportunities Fuel the Growth Pipeline Engine™

Industry Challenges and New Opportunities

Impact of AI in Telecommunications Business

Growth Drivers

Growth Restraints

Growth Restraints (continued)

Growth Opportunities for AI in Telecom Business Functions

AI for Enhancing Operations: Industry Examples

Network Operations

Network Operations (continued)

Sales, Marketing, and Customer Experience

Sales, Marketing, and Customer Experience (continued)

Sales, Marketing, and Customer Experience (continued)

Sales, Marketing, and Customer Experience (continued)

New Product/Services Development: AIoT Solutions

New Product/Services Development: AIoT Solutions (continued)

New Product/Services Development: AIoT Solutions (continued)

New Product/Services Development: AIoT Solutions (continued)

New Product/Services Development: AIoT Solutions (continued)

New Product/Services Development: AIoT Solutions (continued)

New Product/Services Development: Data Monetization

New Product/Services Development: Data Monetization (continued)

New Product/Services Development: Data Monetization (continued)

New Product/Services Development: Digital Advertising

New Product/Services Development: Digital Advertising (continued)

Avanseus

Globe Telecom

Orange Business

Subex

Telefónica Tech

Vodafone Idea

Way Forward

Growth Opportunity 1: Industry Vertical Solutions

Growth Opportunity 1: Industry Vertical Solutions (continued)

Growth Opportunity 2: AI Advisory and Implementation Services

Growth Opportunity 2: AI Advisory and Implementation Services (continued)

Growth Opportunity 3: Conversational Chatbot Solutions

Growth Opportunity 3: Conversational Chatbot Solutions (continued)

List of Exhibits

Legal Disclaimer

In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value. We identify telcos using AI to enhance network operations, customer experience, and sales and marketing services and increase their product and service portfolio. With the rising deployment of the 5G network and edge infrastructure capabilities, telcos are pivotal in offering industry vertical solutions as part of their Artificial Intelligence of Things (AIoT) enterprise solutions. The report also highlights the role of telcos in monetizing consumer data for enterprise customers and offering advertising and marketing services that utilize consumer and network data. It identifies growth drivers that will facilitate AI adoption in the telecommunications industry. Notably, the study mentions several growth opportunities, such as AI advisory services, industry/vertical-specific use cases, and conversational AI solutions that market participants can explore. Author: Hemangi Patel
More Information
Author Hemangi Patel
Industries Information Technology
No Index No
Is Prebook No
Keyword 1 Artificial Intelligence Industry Growth
Keyword 2 Artificial Intelligence As A Service Market
Keyword 3 Ai In Market Research
Podcast No
WIP Number PE89-01-00-00-00