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AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth
24-Apr-2023
Global
Market Research
PE89-01-00-00-00
IT04693-GL-MT_27597
In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value.
We identify telcos using AI to enhance network operations, customer experience, and sales and marketing services and increase their product and service portfolio. With the rising deployment of the 5G network and edge infrastructure capabilities, telcos are pivotal in offering industry vertical solutions as part of their Artificial Intelligence of Things (AIoT) enterprise solutions.
The report also highlights the role of telcos in monetizing consumer data for enterprise customers and offering advertising and marketing services that utilize consumer and network data. It identifies growth drivers that will facilitate AI adoption in the telecommunications industry. Notably, the study mentions several growth opportunities, such as AI advisory services, industry/vertical-specific use cases, and conversational AI solutions that market participants can explore.
Author: Hemangi Patel
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on AI in the Telecommunications Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Industry Challenges and New Opportunities
Impact of AI in Telecommunications Business
Growth Drivers
Growth Restraints
Growth Restraints (continued)
Growth Opportunities for AI in Telecom Business Functions
AI for Enhancing Operations: Industry Examples
Network Operations
Network Operations (continued)
Sales, Marketing, and Customer Experience
Sales, Marketing, and Customer Experience (continued)
Sales, Marketing, and Customer Experience (continued)
Sales, Marketing, and Customer Experience (continued)
New Product/Services Development: AIoT Solutions
New Product/Services Development: AIoT Solutions (continued)
New Product/Services Development: AIoT Solutions (continued)
New Product/Services Development: AIoT Solutions (continued)
New Product/Services Development: AIoT Solutions (continued)
New Product/Services Development: AIoT Solutions (continued)
New Product/Services Development: Data Monetization
New Product/Services Development: Data Monetization (continued)
New Product/Services Development: Data Monetization (continued)
New Product/Services Development: Digital Advertising
New Product/Services Development: Digital Advertising (continued)
Avanseus
Globe Telecom
Orange Business
Subex
Telefónica Tech
Vodafone Idea
Way Forward
Growth Opportunity 1: Industry Vertical Solutions
Growth Opportunity 1: Industry Vertical Solutions (continued)
Growth Opportunity 2: AI Advisory and Implementation Services
Growth Opportunity 2: AI Advisory and Implementation Services (continued)
Growth Opportunity 3: Conversational Chatbot Solutions
Growth Opportunity 3: Conversational Chatbot Solutions (continued)
List of Exhibits
Legal Disclaimer
List of Figures
- AI in Telecommunications: Communication Services Revenue by Segment, Global, 2019, 2022, and 2025
- AI in Telecommunications: Growth Drivers, Global, 2023–2029
- AI in Telecommunications: Growth Restraints, Global, 2023–2029
- 5G Network Attributes, Global, 2023
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A tailored session with you where we identify the:- Strategic Imperatives
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Impacting your company's future growth potential.
| Deliverable Type | Market Research |
|---|---|
| Author | Hemangi Patel |
| Industries | Information Technology |
| No Index | No |
| Is Prebook | No |
| Keyword 1 | Artificial Intelligence Industry Growth |
| Keyword 2 | Artificial Intelligence As A Service Market |
| Keyword 3 | Ai In Market Research |
| List of Charts and Figures | AI in Telecommunications: Communication Services Revenue by Segment, Global, 2019, 2022, and 2025~ AI in Telecommunications: Growth Drivers, Global, 2023–2029~ AI in Telecommunications: Growth Restraints, Global, 2023–2029~ 5G Network Attributes, Global, 2023~ |
| Podcast | No |
| WIP Number | PE89-01-00-00-00 |
Global Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence (AI)
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