Welcome

Global RollupContact Center Systems Markets

Analytics Leads the Way for Growth in a Mature Market

  • Research Code : ND82-01-00-00-00
  • SKU : IT00716-GL-MR_01973
  • Share this :
  • Release Date : 19-Dec-2013
  • Region : Global
  • Request Study Sample

Availability: In stock

This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment and region. The study also provides global market shares for each of the product segments, and the total market.

Regular Price: USD 10,000

Special Price USD 8,500

15% OFF

* Required Fields

Regular Price: USD 10,000

Special Price USD 8,500

Pay By Invoice

Be the first to review this product

WHY CHOOSE
FROST & SULLIVAN
RESEARCH ?

1. Primary Research

Our analysis is based on comprehensive primary research conducted with core market participants.

2. Global Coverage

Unparalleled coverage of geographies, our analyst & consultant teams are based in 42+ offices spanning the globe.

3. Breadth of Vertical Industries

We cover the broadest spectrum of markets to provide our clients with the most relevant analysis and transformational insights.

4. Visionary Innovation Research

With on-going transformational shifts, our visionary innovation research prepares you with information on key megatrends shaping the future of your industry.

5. Mega Trends

Mega Trends are global forces that transform business, societies and economies.

6. Convergence Research Coverage

Taking an approach of analysing a macro-to-micro impact, our convergence research helps you prepare against an impending 'Kodak moment'.