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Strong Opportunities for Service Integration and Hard Services in Europe’s Fastest Growing FM Market
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Spain is one of the smallest Facility Management (FM) markets in Europe on a per capita revenue basis. As FM awareness increases and outsourcing becomes more widely accepted, its growth will be the highest in all of Europe in all three delivery models (single-service, bundled service, and Integrated Facility Management or IFM). While soft-service FM has become well established in recent years, the next wave of growth will be significantly driven by increased outsourcing of hard services such as technical maintenance services (including operation and maintenance or O&M services for equipment such as heating, ventilation, and air conditioning or HVAC, electrical installations, and so on).This strong growth will be accompanied by an increasing need to innovate with both service delivery and technology deployment and the rate of Merger and Acquisition (M&A) activity will rise, as companies start to focus on service expansion, geographical growth, and economies of scale.This growth insight takes a deep look at the growth opportunities in the Spanish FM market in the wake of these transformations. The study includes growth forecasts, comprehensive market metrics, competitive analysis, service trends, customer sector trends, regional analysis, and a mapping of the most attractive opportunities for growth till 2025. The study period is 2016–2025 with 2016 as the base year. The service spheres included are building O&M, support services, environmental management, property management, and Information and Technology (IT) and telecom.The crucial questions answered by this strategic and dynamic study include:• Which are the fastest growing service delivery models?• How will the market evolve to 2025?• What will the competitive landscape look like by 2025?• Which are the fastest growing customer segments?• What types of services will grow and what will be the pace of service integration?• How will suppliers react to the need for a dynamic new value propositions?• What impact will technology and new business models have on FM in Spain in the future?• What are the five most attractive growth opportunities for FM in Spain?This study also looks at opportunities in adjacent and converging markets such as energy management, sustainability, and workplace change management. All of these will have a transforming effect on FM globally over the coming years and Spain is no exception. The strong growth in the coming decade will effect a significant change on the competitive landscape as well as the nature of service delivery, customer expectations, and strategic value propositions of winning suppliers.
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