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27 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research
Assessment of Artificial Intelligence Market in India—Key Industrial Applications and Insights, 2018
Artificial Intelligence is Reshaping the Indian Industry Landscape, and Business Leaders Look to Capitalize on Strategic and Economic Benefits of AI Applications
Artificial Intelligence (AI) allows computer and computer-enabled systems to transcend beyond traditional computing and provides a layer of intelligence through algorithms that enable machines to complete tasks and produce results that are analogous to human-like thought processes, decision making and problem solving. The democratization of data br...
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22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Contact Center Applications and Services Market, Forecast to 2022
Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience
Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the underl...
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21 Feb 2019  |  North America  |  Market Research
North American Mobile Asset Management Market, 2019
Evolving Needs, New Solutions, and Growth Opportunities for Providers
This study examines strategies, participants, and growth opportunities in the North American mobile asset management market. Mobile asset management offerings are defined as solutions that use wireless tracking devices and cellular, location, and sensor technologies to remotely locate and monitor moveable assets that are outside of a company's fou...
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21 Feb 2019  |  Europe  |  Market Research
End User Priorities for Customer Engagement in Europe, 2018
Navigating Digital Transformation in Contact Centers
The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voice ...
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13 Feb 2019  |  North America  |  Market Research
Global Lecture Capture Solution Market, Forecast to 2023
Stiff Competition and Sunk Investment in Point Solutions Restrict Growth in the Short Term
LCS serves as an excellent means to deliver multimedia and interactive course content to today’s generation of digitally connected students and workforce. The need for this shift in learning/teaching methodologies is the result of changing expectations from students and their parents, regarding educational institutions and of growing stringent comp...
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12 Feb 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Network Security Market Q3 2018 Tracker
Increasing Focus on Consolidation and Integration to Better Manage Multi-vendor Security Environment
The Asia-Pacific network security market grew healthily at a YoY growth of 17.5% in Q3 2018. The YoY growth of this quarter was much stronger as compared to the previous second quarter, which grew at 11.8% YoY. Businesses in the region are increasingly focused on the value of consolidation and integration provided by the security vendors to effecti...
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11 Feb 2019  |  Global  |  Market Research
Security Information and Event Management (SIEM)—Global Market Analysis, Forecast to 2023
Threat Complexity and Improved Usability Drive SIEM 3.0
SIEM supports continuous collection, standardization, correlation, analysis, and reporting of security and operational information. SIEM is a security intelligence platform that has a unique ability to receive logs from other security tools such as Endpoint Detection and Response (EDR), Endpoint Protection Platform (EPP) endpoint solutions, Next ge...
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11 Feb 2019  |  Global  |  Market Research
Digital Transformation of the Future of Work, 2019
The Convergence of IoT, Artificial Intelligence, Augmented Reality and Virtual Reality will Transform the Future of Work
The convergence of technologies is reshaping the future of the workplace, workforce and work processes. Today, technologies with different applications and advantages are integrating with one another to maximize the benefits provided to users. Adoption of such technologies is therefore changing human behaviours in both the physical and virtual sp...
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08 Feb 2019  |  North America  |  Strategic Forecasting
Is Multi-Cloud the Best Option for Enterprises?
Assessing the Challenges and Benefits behind the Hype
Enterprises today are adopting a multi-cloud environment, either as a conscious decision or as a default. However, most of them either don’t have the knowledge or the technology tools to implement an effective multi-cloud strategy; or they have an inadequate environment, comprising multiple siloed clouds, which was not consciously planned and artic...
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05 Feb 2019  |  Africa  |  Market Research
Cloud Market in West Africa, 2018–2019
Appropriate Communication Infrastructure Development and Consumer Legislations Central to Growth in Cloud Services
The study provides information about the cloud market in West Africa. Ghana and Nigeria are the countries that have been analyzed in great detail. According to Frost & Sullivan, the cloud services market in West Africa is in the early stages of development, with international brands dominating the supply side. Local ICT providers are positioning th...
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