1. 23 Jun 2014  |  Europe  |  Customer Research

    Enterprise Priorities in Europe

    Contact Center Outsourcing

    The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...

    $12,500.00

    Special Price $9,375.00 save 25 %