1. 23 Mar 2023  |  North America  |  Market Research

    Conversational AI is Now the Heart of Customer Experience

    Consumer Demand for Self service Options and Employee Need for More Engaged Experiences Drive Contact Centers’ Technology Adoption

    Artificial Intelligence (AI) is the shining star of contact center innovation and began gaining features, focus, and adoption in 2022. AI is enhancing capabilities across the contact center spectrum: from agent hiring and training, resource forecasting, and quality and performance management to process automation, workforce optimization, and custom...

    $2,450.00
  2. 23 Mar 2023  |  North America  |  Market Research

    Strategic Analysis of WBG Semiconductors in Power Electronics Applications for EVs, Forecast to 2030

    Future Growth Potential of Semiconductor Industry With Growing Powertrain Electrification to Improve Power Density and Efficiency

    The increasing use of electric vehicles (EVs) worldwide boosts power semiconductor demand. Government laws and subsidies, original equipment manufacturers' (OEMs') dedication to net zero emissions, and sustainability goals accelerate EV penetration in the vehicle industry. This study focuses on wide bandgap (WBG) semiconductors for the North Americ...

    $4,950.00
  3. 22 Mar 2023  |  North America  |  Market Research

    North America Facility Management (FM) Growth Opportunities

    Advanced Service Propositions and Agility Drive Competitive Intensity and Support Post-pandemic Success

    The North American FM market has the highest maturity compared to other regions. The United States is the world’s biggest FM market in outsourced FM revenues. Mature end users and participants and attractive opportunities from sizable end-user sectors (e.g., commercial, public) have contributed to the outsourcing culture and the substantial market....

    $4,950.00
  4. 22 Mar 2023  |  North America  |  Market Research

    Growth Opportunities in the US Mobile Communications Industry

    Fixed Wireless Access, Wearables, and Mobile Hotspots are Compelling Growth Areas for Tier I Operators

    The US mobile communications market continues to grow at a steady pace. The number of mobile connections has crossed 500 million, which means there are more cellular connections than people in the United States. Despite high penetration rates, the number of connections has continued to increase. Wireless high-speed broadband services, developments ...

    $4,950.00
  5. 21 Mar 2023  |  North America  |  Tracker

    Apple Performance Tracker, Q4 2022

    Smartphones, Services, and Wearables Generated the Best Growth Opportunities in 2022

    This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both product unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and other Apple-branded and third-party accessories. It includes historical, quarterly data for all categories of products, from Q1 2007...

    $1,500.00
  6. 07 Mar 2023  |  North America  |  Tracker

    Global Customer Experience (CX) Outsourcing Growth Opportunities

    Future Growth Potential is Driven by the Advancement of Digital CX

    Brands use outsourcing as a competitive strategy to unlock a range of benefits, including cost savings, best-in-class technology, and business flexibility. Outsourcing also helps them access skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business chal...

    $6,000.00
  7. 03 Mar 2023  |  North America  |  Market Research

    US Naval Unmanned Surface and Subsurface Vehicle Market Assessment

    Transformational Growth with Rising Maritime Vulnerability

    This report focuses on the United States naval unmanned surface and underwater vehicle market activities and opportunities. It outlines the US Navy’s efforts to introduce naval unmanned vehicles into its operational posture. Unmanned surface and underwater vehicles are expected to give the Navy more operational flexibility and reduce the cost of ex...

    $2,450.00
  8. 03 Mar 2023  |  North America  |  Market Research

    Global Multiparameter Patient Monitoring Device Market, Forecast to 2027

    Opportunities in Out of hospital Facilities Boost the Future Growth Potential

    The care delivery model is shifting from hospitals to alternative care settings, such as home care and ambulatory surgical centers. Multiple challenges in hospitals, including a severe shortage of skilled workforce, staff burnout, and declining margins, boost this shift. The adoption of multiparameter monitoring devices in out-of-hospital settings ...

    $4,950.00
  9. 03 Mar 2023  |  North America  |  Tracker

    North American Mobile Tracker, Q4 2022

    5G Mobile Computing, Fixed Wireless Access, Wearables, and IoT Devices will Ensure North American Mobile Operators’ Future Growth Potential

    The continued penetration of high-speed broadband services in advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents metrics for leading mobile opera...

    $6,000.00
  10. 02 Mar 2023  |  North America  |  Customer Research

    Navigating Digital Transformation in Contact Centers—A Customer Perspective, Global, 2023 to 2024

    Employee Engagement is the Top Corporate Objective

    Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...

    $4,950.00