Industries

The surge in the amount of data being generated, collected, and analyzed daily is driven by digital transformation initiatives. With organizations also storing more data than ever, distributed storage across multiple locations, including on premises and in public and private clouds, provides the scalability and performance that centralized storage ...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact...

Frost & Sullivan defines consumer identity and access management (CIAM) as a framework that controls and manages consumer identities and access as well as policies across IT infrastructures to protect enterprises from unauthorized and potentially harmful security breaches. CIAM solutions include single sign-on, multifactor authentication, identity ...

Network services are evolving from basic connectivity to more comprehensive digital infrastructure solutions. As the unit price of connectivity continues to fall due to progress in network equipment processing power, network providers must adjust to shifting economic conditions, and despite increasing traffic and rising bandwidth demands, revenue c...

This Frost Radar™ highlights seven start-ups actively engaged in testing and developing Level 4 autonomous trucks in the United States and Europe to alleviate driver shortages and reduce accidents while making truck transportation more efficient. The analysis includes an overview of each company’s product offerings, research and development en...

The increasing utilization of Software-as-a-Service (SaaS) applications offers organizations unparalleled visibility, scalability, and efficiency, helping them drive outcomes and achieve business goals. However, this has created a SaaS landscape that is so vast that organizations can no longer manually manage and monitor the SaaS applications in th...

Modern cloud-native security requires a paradigm shift to a shift-left model to protect applications by moving security closer to identified dynamic workloads and applications based on attributes and metadata, such as labels and tags. It requires early security integration and throughout the ADLC (instead of injecting security into later life cycle...

This Frost Radar™ benchmarks the companies and their solutions that allow healthcare payers and providers to create next-generation virtual assistants. Conversational AI is primarily used to streamline patient and provider processes and interactions across the care continuum—the pre-care, at-care, and post-care phases. Conversational AI solutio...

The Indian Government’s infrastructure spending will be a top growth driver for light commercial vehicles (LCVs) in the country. Government spending on the development of roadways, highways, and industrial corridors has created new opportunities. Electrification in LCVs can reduce operational costs and increase payload capacity. Technology-focus.....