Industries

This report examines the current state of the 2025 Latin American water and wastewater market, providing insights into revenue trends, historical analytics, key companies to action, growth opportunities, and market predictions. The study includes a recap and analysis of predictions made in earlier reports.

Industry segmentation covers the i...

Unit estimates and forecasts are presented in terms of installed unified communications-as-a-service (UCaaS) users (also referred to as seats), roughly equivalent to software licenses as of the end of any given calendar year. Users with multiple endpoints (e.g., IP desktop phones or PC, browser, and mobile clients) have been counted only once.
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The connected truck telematics industry in Mexico has been growing, primarily driven by the need to protect vehicles and cargo, reduce the total cost of ownership (TCO) for fleets, and comply with legislation. In 2024, for example, 1.51 million trucks were connected in the country, with fleet management and/or video solutions. This figure indicates...

This Frost Radar™ reveals the positioning of key companies in the Latin American customer experience (CX) platforms industry using their Growth and Innovation scores as highlighted in the Frost Radar™ methodology.

CX platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the e...

Latin America is evolving into a promising hub for light commercial vehicles (LCVs). With growing investments from global automotive players, the region is poised for increased output and innovation. Global and Chinese OEMs are intensifying efforts through local assembly, telematics integration, and alternative fuel adaptation to stay competitive a...

This Frost Radar™ examines the Latin American customer experience (CX) management landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. It encompasses the services delivered in each local market and those from Latin American locations to countries overseas.

CX management ...

23 Apr 2025  |  Latin America  |  Market Research

Latin American and Caribbean UCaaS and Cloud Meeting Service Growth Opportunities, Forecast to 2030

AI-powered Flexible and Scalable End-to-End Solutions Fuel Growth

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In 2023 and 2024, the economic slowdown in the LATAM region—the result of a weaker global economy—with declining yet high inflation rates, poor labor productivity, and high interest rates continued to add pressure on budgets and delayed or canceled new investments. According to Fitch’s credit risk rating report, by the end of 2023, political ...

Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, and service delivery, and an improved user experience. By bringing computing closer to the data source, edge computing ...

The infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) market is experiencing rapid growth in Latin America. As in the rest of the world, cloud infrastructure and platforms form the foundation for digital economies. Over the past decade, they have driven technological modernization, from the migration of applications and data to th...