Industries

The customer experience (CX) automation market has reached an inflection point. Legacy interactive voice response systems and rule-based chatbots, designed to route and deflect rather than understand and resolve, are being displaced by a new generation of intelligent virtual agents (IVAs) capable of comprehending intent, maintaining context across ...

The EMEA managed security services (MSS) market is undergoing rapid transformation as organizations face escalating cyber threats, growing operational complexity, persistent talent shortages, and an increasingly demanding regulatory landscape. This Frost Radar™ study assesses the competitive positioning of leading MSS providers in EMEA in 2026, b.....

This Frost Radar™ highlights an industry in the midst of a profound transformation. The foundational layers of signature, identity, and integrity are converging into a unified framework for trusted digital interaction, increasingly powered by AI and beginning to be secured by the first wave of post‑quantum cryptography. The European Digital Ide...

Managed security services (MSS) are strategically significant in the complex threat landscape shaped by hybrid work, multicloud and SaaS adoption, identity sprawl, OT digitization, skills shortages, ransomware, nation-state activity, regulatory pressure, and increasingly AI-enabled threats. In the Americas, MSS providers of outsourced and co-manage...

As heat generation intensifies across high-performance electronics, electric vehicles, and digital infrastructure, advanced thermal management materials improve system efficiency, reliability, and longevity. This analysis provides a structured benchmarking of leading industry participants that are advancing innovation and commercial traction acros...

This Frost Radar™ provides a comprehensive benchmark of the remote SIM provisioning (RSP) competitive landscape at a pivotal moment in the evolution from legacy M2M SIM management to scalable, cloud-native internet of things (IoT) IoT connectivity. As the GSMA SGP.32 specification moves from definition to early commercialization, leading vendors .....

The market for non-polluting flavoring and coloring agents is transforming because of stricter regulation of synthetic additives, demand for clean-label products, and a focus on sustainability. Natural, bio-based alternatives, such as plant-derived extracts and upcycled ingredients, are replacing conventional petrochemical-based ingredients. Growth...

The customer experience (CX) management services market continues to expand in North America as enterprises accelerate the use of external service providers to improve operational efficiency, augment internal capabilities, and deliver more consistent, omnichannel customer engagement. As economic pressures intensify and consumer expectations rise, g...

This Frost Radar™ benchmarks leading digital experience platform (DXP) vendors as the platforms consolidate from fragmented experience stacks into unified orchestration layers that integrate content management, customer data, agentic AI, and multichannel delivery in a single operating environment. Governance has emerged as a primary competitive d.....