Industries

This Frost Radar™ examines the European customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ca.....

5G is designed to use the radio frequency spectrum differently and more efficiently; for this reason, 5G is referred to as 5G New Radio (NR). 5G is designed to build upon 4G; in fact, the first iterations of 5G NR, which are now being released in select areas of the world, require existing 4G LTE infrastructure—this is called 5G NR Non-Standalone.....

Enterprises are moving from fragmented team tools to enterprise systems of execution. What began as task management and collaboration is evolving into execution intelligence: platforms that unify work, automation, and cross‑functional orchestration while meeting rising expectations for governance, security, and measurable outcomes. Buyers no long.....

This Frost Radar™ examining the Latin American customer experience (CX) management landscape includes outsourcing services delivered in each local market and those from Latin American locations to countries overseas. CX management, a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishi.....

Enterprises managing revenue-generating digital services face a structural tension at the core of the edge distribution platform (EDP) market: the architectures built to deliver static content are increasingly misaligned with the performance, security, and resilience demands of modern applications. Fragmented tooling across delivery, security, and ...

Email security is a pillar of enterprise cyber resilience as threat actors continue to exploit the human layer through increasingly sophisticated phishing, business email compromise, impersonation, and multichannel social engineering attacks. At the same time, the market is evolving beyond traditional secure email gateways toward cloud-native, API-...

The risk intelligence industry is undergoing rapid transformation as organizations seek more holistic, data‑driven visibility into geopolitical, physical security, cyber, supply chain, and compliance risks. This Frost Radar analysis evaluates leading vendors that deliver comprehensive risk intelligence platforms, assessing their innovation strate.....

The dynamic threat environment has made it difficult for enterprises to continuously validate whether their infrastructure and security controls remain effective. This is because traditional assessment methods, such as annual penetration tests, compliance audits, and vulnerability scanning, were not designed to address identity sprawl, threat compl...

This Frost Radar™ assesses how security information and event management (SIEM) has evolved from log management to a cloud-native, AI-driven security operations platform. It benchmarks vendors on innovation and growth, highlighting the shift toward unified telemetry, embedded user and entity behavior analytics, and security orchestration, automat.....