Industries

The continued penetration of high-speed broadband services into advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile services market. This tracker presents metrics for leading mobile operators...

The North American commercial vehicle telematics market is moving from basic vehicle tracking and compliance to broader digital fleet management, creating a more competitive but also more diverse growth environment. Traditional telematics functions, such as GPS tracking, remain important, particularly among regulated commercial fleets, but they are...

The US military intelligence (MILINT) analytics industry is undergoing a structural transformation as defense and intelligence agencies transition from platform-centric architectures to AI-native, data-centric, and decision-driven operational models. Intelligence systems are no longer confined to post-processing and retrospective analysis, instead ...

This Frost Radar™ analyzes conversational AI vendors in the patient engagement space that enable healthcare organizations to improve their efficiency, efficacy, and engagement of one of their significant cost centers. The market is evolving from focal performance capability either in administrative workflows or contact centers to platform capabilit...

This research service provides a comprehensive overview of the US military aviation maintenance, repair, and overhaul (MRO) industry. The study segments the industry into six platform categories: 1. Fighter, Attack, & Bomber 2. Rotorcraft 3. Transport & Tanker 4. Training & Utility 5. Intelligence, Surveillance, and Reconnaissance (ISR) & Special M...

The 2025 US Automotive Technicians’ Choice study is an insightful voice-of-customer survey that highlights the tool preferences of automotive aftermarket service technicians. The survey of 400 automotive technicians across the United States used a combination of computer-assisted telephone and computer-aided web interviewing methods. Respondents we...

This report analyzes the key transformations shaping the future of the North American residential and commercial water hydration and treatment market and assesses the growth opportunities generated by these changes. The study explores how increasing attention to water quality, consumer lifestyle preferences, technological advancements, service-base...

The US battery energy storage sector has emerged as one of the fastest-growing segments of the energy transition, playing an increasingly critical role in supporting grid reliability, renewable energy integration, and electricity market flexibility. As utilities and independent power producers continue to invest in renewable projects, battery energ...

A customer experience platform (CXP) brings order to the complexity of modern customer interactions, covering multiple channels and touchpoints to deliver a journey that is seamless, consistent, and personalized. Providers featured in this Frost Radar™ analysis offer a full-fledged native CXP that includes contact center software, AI, omnichannel e...