Big Data and Analytics Market Research Reports

The world is creating 2.5 exabytes of data daily. Every organization needs to access that tidal wave of information to make better, faster decisions—or risks being left behind.

Our BDA program can help. We perform ongoing research to provide you with up-to-date insights and perspectives on industry and technology trends, market measurements and forecasts, and strategic movements. With a global team of 300+ analysts and consultants focused on big data applications and enabling technologies, Frost & Sullivan offers the most comprehensive research into the ecosystem, new business models, business and consumer applications, and much more.

  • If you are a big data and analytics (BDA) buyer: how can you access, manage, and distribute data—so your people can work smarter, and your company can prosper in the ultra-competitive global economy?
  • If you are a BDA provider: how can you keep your finger on the pulse of the market—so you can compete most effectively and deliver solutions buyers want?
  • If you are an investor: where should you place your bets?
  1. 26 Apr 2023  |  Global  |  Customer Research

    Evaluating Demand for PBX Functionality and PSTN Connectivity

    Is the Future of Business Call Control Mobile?

    Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enter...

    $4,950.00
  2. 02 Feb 2023  |  Global  |  Customer Research

    Global AI Maturity Survey

    Results of the 2022 Frost & Sullivan Global AI Survey

    AI holds the potential to deliver significant benefits to economies and societies—from enabling new business models and driving operational efficiencies to providing accurate predictive outcomes. As AI technology implementation shifts gears—from the proof-of-concept stage to enterprise deployment—failing to implement an enterprise-wide AI str...

    $4,950.00
  3. 30 Jan 2023  |  Global  |  Customer Research

    Global State of AI, 2022

    Highlights from the 2022 Frost & Sullivan Global AI Survey

    About 87% of enterprises believe that artificial intelligence (AI) and machine learning (ML) are important in achieving business goals centered around growing revenue, increasing operational efficiency, and boosting customer experience. However, where are global organizations in this journey and what are their adoption drivers and restraints This F...

    $4,950.00
  4. 15 Jul 2022  |  Global  |  Customer Research

    Frost & Sullivan Global Cloud User Survey, Q4 2021

    Transformational Growth in Hybrid Cloud and Multi-cloud Deployments Drive Digitalization in Healthcare

    This research service presents the findings of the global cloud user survey conducted by Frost & Sullivan between October 2021 and November 2021 to derive insights on cloud adoption, deployment, and usage. The primary goal of this research is to analyze the cloud computing technology adoption trends among healthcare organizations, including top bus...

    $4,950.00
  5. 16 Dec 2021  |  Global  |  Customer Research

    Impact of Mobile Devices and Apps on Customer Experience (CX)

    Customer Perspectives on Excelling in CX in a Mobile World

    With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

    $4,950.00
  6. 31 May 2021  |  Asia Pacific  |  Customer Research

    Indonesian Banking Customer Experience Management Study 2021

    Benchmarking Industry Excellence in Delivering a Superior Customer Experience

    Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

    $4,950.00
  7. 28 May 2021  |  Asia Pacific  |  Customer Research

    Indonesian Telecommunications Customer Experience Management Study 2021

    Benchmarking Industry Excellence in Delivering a Superior Customer Experience

    Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

    $4,950.00
  8. 12 May 2021  |  Global  |  Customer Research

    Investing in Communications and Collaboration Tools to Empower Frontline Workers

    Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

    Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

    $4,950.00
  9. 07 May 2021  |  Asia Pacific  |  Customer Research

    Customer Experience Management Study—Malaysian Banking Sector 2021

    Benchmarking Industry Excellence in Delivering a Superior Customer Experience

    Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

    $4,950.00
  10. 18 Feb 2021  |  Europe  |  Customer Research

    Communications and Collaboration Investment Priorities

    IT/Telecom Buyers’ Perspective

    This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on comm...

    $4,950.00