Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 16 Mar 2022  |  North America  |  Customer Research

    US SD-WAN Enterprise Survey: Vertical Market Adoption Trends

    Optimizing IT Resources, Improved Business Productivity, and Improved Customer Experience Driving SD-WAN Adoption among US Verticals

    In this study, Frost & Sullivan provides a detailed analysis of the 2021 US SD-WAN survey conducted among enterprises in the US vertical markets on their preferences for SD-WAN. The survey respondents were the IT/network decision-makers from different verticals, including financial services, healthcare, retail, government, technology, and manufactu...

    $4,950.00
  2. 01 Nov 2021  |  North America  |  Customer Research

    2021 Latin American SD-WAN End-user Survey Analysis

    Enterprises Find Crucial Value in Aspects Directly- Related to Business Goals: Resource Optimization, Improved Business Efficiency

    The Latin American managed software-defined wide area network (SD-WAN) services market is in the nascent phase of the product life cycle, but in the last two years enterprise decision makers in the region have equipped themselves with a much better understanding of the benefits that SD-WAN brings to enterprise WANs. SD-WAN is attracting the attenti...

    $4,950.00
  3. 14 Oct 2016  |  North America  |  Customer Research

    2016 North American Mobile Enterprise Applications

    Opportunities within Enterprises

    The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

    $10,000.00
  4. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Agriculture and Mining

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  5. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Wholesale, Distribution and Logistics

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  6. 04 Oct 2016  |  North America  |  Customer Research

    Navigating an Era of Digital Transformation in United States

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  7. 21 Sep 2016  |  North America  |  Customer Research

    Navigating an Era of Digital Transformation in Finance, Insurance and Banking

    A Customer Perspective

    The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...

    $3,000.00