Australian Construction Project Management and DeliveryVoice of the Customer Study

Australian Construction Project Management and DeliveryVoice of the Customer Study

What are the Challenges and the Pain Points for the Clients of the Construction Industry?

RELEASE DATE
14-Jan-2015
REGION
Asia Pacific
Research Code: 9AAF-00-0B-00-00
SKU: FA00030-AP-MR_00284
$1,500.00
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FA00030-AP-MR_00284
$1,500.00
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Description

The construction industry is highly fragmented. It is focused on providing a wide range of professional services, including residential, non-residential, and engineering construction. While the industry typically tracks metrics related to construction activity, spend, growth, and competition, a significant challenge is to comprehend customer perspective on project delivery. This study tries to understand the priorities and the pain points of client-side construction project managers. Key insights were obtained from primary data collection, through telephonic interviews with 30 client-side Project Managers in Australia, using a structured discussion guide over the period Aug to Oct 2014.

Table of Contents

Research Objectives

Key Questions this Study will Answer

Methodology

Methodology (continued)

The Construction Industry—Definitions

Executive Summary

Executive Summary (continued)

CEO’s Perspective

Global Construction Outlook

ICT Spending in the Global Construction Industry

ICT Trends in the Construction Industry

ICT Trends in Construction Industry (continued)

Construction Collaboration Technology Trends

Construction Collaboration Technology Trends (continued)

Overview of the Australian Construction Industry

Overview of the Australian Construction Industry (continued)

Overview of the Australian Construction Industry (continued)

Australian Construction Industry—Macro Environment

Breakdown of the Australian Construction Industry

Breakdown of the Australian Construction Industry (continued)

Forecast for the Australian Construction Industry

Forecast for the Australian Construction Industry (continued)

Forecast for the Australian Construction Industry (continued)

Structure of the Construction Industry

Construction Project Delivery—Models in Use

Construction Project Delivery—Models in Use (continued)

Australian Construction Activity Drivers, Restraints, and Challenges

Regulators in the Australian Construction Industry

Regulations Needed to Combat Safety Concerns

Challenges in Delivering Projects

Challenges in Delivering Projects (continued)

Challenges in Delivering Projects (continued)

Challenges in Delivering Projects (continued)

Macro Changes in Construction Projects

Macro Changes Impacting Construction Projects

Macro Changes Impacting Construction Projects (continued)

Technology Changes Impacting Construction Projects

Technology Changes Impacting Construction Projects (continued)

Technologies—Key Focus Areas

Technologies—Key Focus Areas (continued)

Technology Changes in Australia

Contractor Selection Factors

Key Factors in Contractor Selection

Satisfaction Rating with Contractors

Construction Engineering Firms Used

Project Manager Views on Construction Firm Size

Changes in Contractor Appointment

Unfulfilled Project Expectations

Causes for Unsatisfactory Project Outcomes

Safety Concerns—The Need to Remain in Focus

Implications for the Construction Industry

Implications for the Construction Industry (continued)

Implications for the Construction Industry (continued)

Mega Trends—Implications for the Construction Industry

Mega Trend—Implication for the Construction Industry (continued)

Mega Trend—Implication for the Construction Industry (continued)

Mega Trend—Implication for the Construction Industry (continued)

Relevant Research Services

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition—Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
The construction industry is highly fragmented. It is focused on providing a wide range of professional services, including residential, non-residential, and engineering construction. While the industry typically tracks metrics related to construction activity, spend, growth, and competition, a significant challenge is to comprehend customer perspective on project delivery. This study tries to understand the priorities and the pain points of client-side construction project managers. Key insights were obtained from primary data collection, through telephonic interviews with 30 client-side Project Managers in Australia, using a structured discussion guide over the period Aug to Oct 2014.
More Information
No Index No
Podcast No
Author Dev Anand Dorasamy
Industries Agriculture and Nutrition
WIP Number 9AAF-00-0B-00-00
Is Prebook No