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Hot BPO Delivery Locations
18-Sep-2015
North America
Market Research
9857-00-62-00-00
IT00170-NA-MR_01164
Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies can reduce their operating expenses by 30-40% by considering nearshore delivery options. Popular site locations for the North American call volumes include Central America, the Caribbean (Jamaica, the Dominican Republic, and Barbados) and the tip of Latin America.
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| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Michael DeSalles |
| Industries | Information Technology |
| WIP Number | 9857-00-62-00-00 |
| Is Prebook | No |
Nearshore is All Grown Up
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