Nearshore is All Grown Up

Hot BPO Delivery Locations

  • Research Code : 9857-00-62-00-00
  • SKU : IT00170-NA-MR_01164
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  • Release Date : 18-Sep-2015
  • Region : North America
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Availability: In stock

Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies can reduce their operating expenses by 30-40% by considering nearshore delivery options. Popular site locations for the North American call volumes include Central America, the Caribbean (Jamaica, the Dominican Republic, and Barbados) and the tip of Latin America.
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