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Nearshore is All Grown Up

Hot BPO Delivery Locations

  • Research Code : 9857-00-62-00-00
  • SKU : IT00170-NA-MR_01164
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  • Release Date : 18-Sep-2015
  • Region : North America
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Availability: In stock

Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies can reduce their operating expenses by 30-40% by considering nearshore delivery options. Popular site locations for the North American call volumes include Central America, the Caribbean (Jamaica, the Dominican Republic, and Barbados) and the tip of Latin America.
USD 1,500

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