Ninth Annual Indian Logistics Industry Benchmarking Study

Ninth Annual Indian Logistics Industry Benchmarking Study

LSPs Fail to Match End-user Expectations for Key Performance Metrics

RELEASE DATE
27-Feb-2014
REGION
South Asia, Middle East & North Africa
Research Code: P78C-01-00-00-00
SKU: TP00042-SA-CR_08713

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Description

This study provides a benchmarking analysis for Indian logistics service providers (LSPs) across 5 key industry sectors using key performance criteria. It also provides a comprehensive analysis of logistics outsourcing trends, use of organized 3PL service providers, and LSP performance ratings for important selection criteria based on end-user reviews. Further, the service discusses end-user reasons for outsourcing logistics, and typical contract durations with LSPs. In addition, the service provides the names of the top 3 LSPs for each industry for both domestic and international logistics and includes the best LSP in each segment for each industry. The base year for this study is 2013.

Table of Contents

Definitions

Research Aims and Objectives

Benefits for Readers of this Study

Key Questions this Study Will Answer

Methods and Sample Details

List of Abbreviations

Executive Summary—Key Measurements on Logistics Outsourcing

Executive Summary—Key Measurements on Logistics Outsourcing (continued)

Executive Summary—Key Measurements on Logistics Outsourcing (continued)

Executive Summary—Key Measurements on Logistics Outsourcing (continued)

Executive Summary—CEO Perspective

Summary of Key Findings in the Overall Indian Industry

Summary of Key Findings in the Overall Indian Industry (continued)

Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by Top Ten Selection Parameters

LSP Performance by Top Ten Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Usage Trends—Current Usage Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in Overall Industry

Voice of The India Award 2013 for the Domestic LSP With the Best Brand Leadership in Overall Indian Industry

Voice of The India Award 2013 for the International LSP With the Best Brand Leadership in Overall Indian Industry

Summary of Key Findings in Indian Auto Components Industry

Summary of Key Findings in Indian Auto Components Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by Top Ten Selection Parameters

LSP Performance by Top Ten Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Usage Trends—Current Usage Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in Indian Auto Components Industry

Voice of the Customer Award 2013 for the LSP with the Best Performance in Domestic Logistics of Indian Auto Components Industry

Voice of the Customer Award 2013 for the LSP with the Best Performance in the International Logistics of Indian Auto Components Industry

Summary of Key Findings in Indian Automobile Industry

Summary of Key Findings in Indian Automobile Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by Top Ten Selection Parameters

LSP Performance by Top Ten Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Usage Trends—Current Usage Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in Indian Automobile Industry

Voice of the Customer Award 2013 for the LSP with the Best Performance in Domestic Logistics of Indian Automobile Industry

Voice of the Customer Award 2013 for the LSP with the Best Performance in the International Logistics of Indian Automobile Industry

Summary of Key Findings in the Indian Electronics and Communications Equipment (ECE) Industry

Summary of Key Findings in the Indian Electronics and Communications Equipment (ECE) Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by Top Ten Selection Parameters

LSP Performance by Top Ten Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Usage Trends—Current Usage Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in Indian ECE Industry

Voice of the Customer Award 2013 for the LSP with the Best Performance in Domestic Logistics of Indian ECE Industry

Voice of the Customer Award 2013 for the LSP with the Best Performance in the International Logistics of Indian ECE Industry

Summary of Key Findings in the Indian Pharmaceutical and Medical Devices (PMD) Industry

Summary of Key Findings in the Indian Pharmaceutical and Medical Devices (PMD) Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by Top Ten Selection Parameters

LSP Performance by Top Ten Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Usage Trends—Current Usage Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in Indian PMD Industry

Voice of the Customer Award 2013 for the LSP with the Best Performance in Domestic Logistics of the Indian PMD Industry

Voice of the Customer Award 2013 for the LSP with the Best Performance in the International Logistics of Indian PMD Industry

Summary of Key Findings in the Indian Retail and Fast Moving Consumer Goods (RFMCG) Industry

Summary of Key Findings in the Indian Retail and Fast Moving Consumer Goods (RFMCG) Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by Top Ten Selection Parameters

LSP Performance by Top Ten Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Usage Trends—Current Usage Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in Indian RFMCG Industry

Voice of the Customer Award 2013 for the LSP with the Best Performance in Domestic Logistics of Indian RFMCG Industry

Voice of the Customer Award 2013 for the LSP with the Best Performance in the International Logistics of Indian RFMCG Industry

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Related Research
This study provides a benchmarking analysis for Indian logistics service providers (LSPs) across 5 key industry sectors using key performance criteria. It also provides a comprehensive analysis of logistics outsourcing trends, use of organized 3PL service providers, and LSP performance ratings for important selection criteria based on end-user reviews. Further, the service discusses end-user reasons for outsourcing logistics, and typical contract durations with LSPs. In addition, the service provides the names of the top 3 LSPs for each industry for both domestic and international logistics and includes the best LSP in each segment for each industry. The base year for this study is 2013.
More Information
No Index Yes
Podcast No
Author Srinath Manda
Industries Transportation and Logistics
WIP Number P78C-01-00-00-00
Is Prebook No