North American Energy Information Systems Markets: Industry Challenges

Executive Summary

In Deregulated Environment, Vendors Must Intensify Customer-focused R&D to Assure Development of Viable Products

New Entrants Face Shrinking Market Opportunities

Small and Mid-size Water Meter Vendors Must Evaluate M&A to Assure Survival

Regulatory Uncertainty Puts a Premium on the Deployment Timing

Deregulation Creates Demand for New Service Companies

End User Segments Demand Diversified Product Features

Manufacturers Must Identify Their Role Amid Growing Product Standardization

Utilities Must Retain and Attract Customers with Best-of-Breed CIS

Negotiating Rapidly Changing Business Requirements - The Predominant Reason for Failed and Ailing CIS

Flurry of M&A Requires Consolidation of Billing Functions, Systems, and Convergent Service Offerings

List of Definitions

List of Acronyms