North American UPS Markets - End-User Study

 

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This study provides in-depth analysis on North America corporate purchase behaviour for UPSs. Included in this study is details on end user purchase environment, purchase habits and brand preferences, market sizing, market forecast, and competitive analysis.

Table of Contents

North American UPS Markets - End-User Study, Executive SummaryMarket OverviewResearch ObjectivesNorth American UPS Market OverviewSummary of Survey FindingsNorth American UPS Markets - End-User Study, Study BackgroundMarket OverviewResearch ObjectivesMethodologySurvey DesignData CollectionData ProcessingStatistical NotesStrategic Analysis of the North American UPS MarketStrategic Analysis and Forecast of the North American Uninterruptible Power Supply MarketMarket Overview and DefinitionsMarket DriversMarket RestraintsMarket ForecastRevenue Forecast by Power RangeRevenue Forecast by Power Range (part two)Technology TrendsCompetitive StructureMarket Share AnalysisNorth American UPS Markets - End-User Study, Survey FindingsIntroductionMarket OverviewEnd User DemographicsEnd-user categoriesPurchasing ResponsibilitiesJob titleNumber of locationsUPS CapabilitiesPower rangeUPS TopologyBattery Run TimeSoftwareImportance of ScalabilityPower Quality ProblemsEnd User EnvironmentPreference of NetworkApplication AnalysisPersonal Computer/WorkstationsServersMidrange ComputersMainframeStorage/Raid DrivesInternetworking EquipmentTelecommunications EquipmentMedical Lab EquipmentIndustrial Automation EquipmentLighting Security/Emergency SystemsEmergency Lighting/Fire AlarmPoint of Sale/Retail EquipmentCurrent Vendor DataBrand RecognitionBrand UsagePurchase Criteria and Customer SatisfactionTop Purchase CriteriaSatisfaction with current UPS brandProblems faced with UPSsSatisfaction with current vendorReliabilityPriceReputationDelivery TimeTopologyScalabilityPre-Sales ServicePost-Sales ServiceTechnical SupportField ServiceWarrantySoftware FeaturesHardware FeaturesUnmet NeedsPurchasing ProcessDepartmental Roles in Purchasing ProcessStandardization procedureMethod of obtaining supplier product informationSourcing & ServicingPurchasing StatisticsAverage Price Paid by kVA rangeMotivational factor for purchasing UPSsFrequency of UPS purchaseApproximate number of UPSs purchased by kVA rangeProjected 2004 UPS PurchasesNorth American UPS Markets - End-User Study, Frost & Sullivan Awards for the North American UPS MarketFrost & Sullivan's 2004 AwardIntroductionThe 2004 Market Leadership AwardThe 2004 Customer Value Leadership AwardThe 2004 Product Line Strategy AwardNorth American UPS Markets - End-User Study, AppendixTerms and DefinitionsList of AbbreviationsGlossary of TermsNorth American UPS Markets - End-User Study, Decision Support DatabaseDSDPC Installed BasePC per EnterpriseNumber of Secure ServersNumber of EnterprisesBusiness PC Installed Base




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