Tenth Annual Indian Logistics Industry Benchmarking Study

Tenth Annual Indian Logistics Industry Benchmarking Study

LSPs Fall below End-user Expectations for Key Performance Metrics

RELEASE DATE
12-Dec-2014
REGION
South Asia, Middle East & North Africa
Research Code: P7DF-01-00-00-00
SKU: TP00043-SA-CR_08714

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TP00043-SA-CR_08714

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$7,500.00 save 25 %

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Description

This study provides a benchmarking analysis for Indian logistics service providers (LSP) across 6 key industries using key performance criteria. The study provides a comprehensive analysis of logistics outsourcing trends, use of organized 3PL service providers, and LSP performance ratings for important selection criteria based on end-user reviews. The service discusses end-user reasons for outsourcing logistics and typical contract durations with LSPs. In addition, the service provides the names of the top 3 LSPs for each industry for both domestic and international logistics and includes the best LSPs in the total industry for express cargo logistics and cold chain logistics.

Table of Contents

Definitions

Research Aims and Objectives

Benefits for Readers of this Study

Key Questions This Study Will Answer

Methods and Sample Details

List of Abbreviations

Executive Summary—Key Measurements on Logistics Outsourcing

Executive Summary—Key Measurements on Logistics Outsourcing (continued)

Executive Summary—Key Measurements on Logistics Outsourcing (continued)

Executive Summary—Key Measurements on Logistics Outsourcing (continued)

Executive Summary—CEO Perspective

Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by Top 10 Selection Parameters

LSP Performance by Top 10 Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Use Trends—Current Use Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in the Total Industry

Voice of the Customer Award 2014 for the Domestic LSP with the Best Brand Leadership in Overall India

Voice of the Customer Award 2014 for the International LSP with the Best Brand Leadership in Overall India

Voice of the Customer Award 2014 for the Best Domestic Express Cargo LSP in Overall India

Voice of the Customer Award 2014 for the Best International Express Cargo LSP in Overall India

Voice of the Customer Award 2014 for the Best Cold Chain LSP in Overall India

Voice of the Customer Award 2014 for the Emerging LSP in Overall India

Summary of Key Findings in the Auto Components Industry

Summary of Key Findings in the Auto Components Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by the Top 10 Selection Parameters

LSP Performance by the Top 10 Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Use Trends—Current Use Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in the Auto Components Industry

Voice of the Customer Award 2014 for the LSP with the Best Performance in Domestic Logistics

Voice of the Customer Award 2014 for the LSP with the Best Performance in International Logistics

Summary of Key Findings in the Automobile Industry

Summary of Key Findings in the Automobile Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by the Top 10 Selection Parameters

LSP Performance by the Top 10 Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Use Trends—Current Use Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in the Automobile Industry

Voice of the Customer Award 2014 for the LSP with the Best Performance in Domestic Logistics

Voice of the Customer Award 2014 for the LSP with the Best Performance in International Logistics

Summary of Key Findings in the ECE Industry

Summary of Key Findings in the ECE Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by the Top 10 Selection Parameters

LSP Performance by the Top 10 Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Use Trends—Current Use Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in the ECE Industry

Voice of the Customer Award 2014 for the LSP with the Best Performance in Domestic Logistics

Voice of the Customer Award 2014 for the LSP with the Best Performance in International Logistics

Summary of Key Findings in the EIG Industry

Summary of Key Findings in the EIG Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by the Top 10 Selection Parameters

LSP Performance by the Top 10 Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Use Trends—Current Use Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in the EIG Industry

Voice of the Customer Award 2014 for the LSP with the Best Performance in Domestic Logistics

Voice of the Customer Award 2014 for the LSP with the Best Performance in International Logistics

Summary of Key Findings in the PMD Industry

Summary of Key Findings in the PMD Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by the Top 10 Selection Parameters

LSP Performance by the Top 10 Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Use Trends—Current Use Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in the PMD Industry

Voice of the Customer Award 2014 for the LSP with the Best Performance in Domestic Logistics

Voice of the Customer Award 2014 for the LSP with the Best Performance in International Logistics

Summary of Key Findings in the RFMCG Industry

Summary of Key Findings in the RFMCG Industry (continued)

Logistics Functions Outsourced by End-user Companies

Key Reasons for Outsourcing of Logistics Functions

Reasons for Growth of Logistics Outsourcing

Contract Period of Users with 3PL Providers

LSP Performance by the Top 10 Selection Parameters

LSP Performance by the Top 10 Selection Parameters (continued)

Key Challenges Faced by Users of Logistics Services

Logistics Technology Use Trends—Current Use Level by Technology

Key Conclusions—Logistics Benchmarking and Analysis of End-user Preferences in the RFMCG Industry

Voice of the Customer Award 2014 for the LSP with the Best Performance in Domestic Logistics

Voice of the Customer Award 2014 for the LSP with the Best Performance in International Logistics

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Related Research
This study provides a benchmarking analysis for Indian logistics service providers (LSP) across 6 key industries using key performance criteria. The study provides a comprehensive analysis of logistics outsourcing trends, use of organized 3PL service providers, and LSP performance ratings for important selection criteria based on end-user reviews. The service discusses end-user reasons for outsourcing logistics and typical contract durations with LSPs. In addition, the service provides the names of the top 3 LSPs for each industry for both domestic and international logistics and includes the best LSPs in the total industry for express cargo logistics and cold chain logistics.
More Information
No Index No
Podcast No
Author Srinath Manda
Industries Transportation and Logistics
WIP Number P7DF-01-00-00-00
Is Prebook No